Hello everyone,

I recently tried to download Splinter Cell, and after clicking on the download link, the downloader launched but I received the "error, retrying..." message in the bottom right corner of the downloader. After waiting a few minutes, I tried closing and restarting the application, but no luck. After a few failed attempts, I decided to uninstall and reinstall the downloader, and it seems I may have made things even worse.

After uninstalling the downloader, my computer gave me the message "Not all of the components (or something) have been removed, these can be manually removed later," and after I tried to reinstall the downloader, I received this error:

An error occurred while trying to replace the existing file: DeleteFile failed; code 5. Access is denied.
Click retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation.

I've seen that others are having the similar "error, retrying..." problem, but I haven't seen anyone else with the reinstall problem that I'm having, which frightens me. If anyone can help me out I'd really appreciate it!

EDIT: I've tried ignoring it, and the application won't open. Retrying brings up the same error message.

Do you have admin rights? BTW, i would take out that picture if i were you.

Yes, I have admin rights, and I removed the picture.

So you do care about your e-mail:P don't worry, there's nothing to worry about. I'm no expert, but i am pretty sure the reason you can't delete can be solved without it causing any problems. I'll make sure a mod sees your issue. And don't worry about the downloader, glitches like this happen a lot, only this one happened on a weekend , so there's no one at GOG HQ to fix it. It should work again as late as monday.

Yeah, I don't need any more junk e-mail than I already have :P And awesome, thanks a bunch!

Modern technology fucks up once in a while, but you get use to it:)

I'm getting the same message. Seems weird.

I'm getting same issue was well. Brought S2: silent storm, click launch gog downloader.. message in bottom was like well this sucks. Should be fixed on monday =)

Oh well, hopefully it's no big issue. Meanwhile Splinter Cell has 3 hours of download time remaining on my browser...blegh...

Post your problem in the Sticky about the downloader. It's the very first post.

I did and they got it working, the downloader was still running during my installation which gave me the error message, so I closed it and everything is working fine now. Thanks again for all your help!

NP, glad to help.