WTF: What's the big deal?
Seriously, how many times did any of you sue Valve?
QC: Have you ever had a credit card stolen? Lost? Number ripped and used across the internet.
Probably not. Suppose that happens. It's because of Steam, a security glitch of all things, leaks out your card number, stamps it online. You get hit with a bill for $3000, and Steam is aware of the issue, choosing not to announce the issue for several weeks. That's called Negligence.
Just because we haven't sued a company doesn't mean that we will never. Everything, everyone, all people, all companies, all humanity is imperfect, and there's nothing you can say to make that any different. So is it worth saying "Meh, you won't ever sue them anyway." when you're putting your financial life on the line every time you make a transaction with them, give them information? Bullshit, fucking, bullshit. You trust them, if they fuck up, you deserve for them to compensate you, fix the mess they caused. And don't call my example up there impossible, it's happened to bigger companies.
Sure. But the scenario above could well enough describe gog.com instead of steam. Or any website and service which processes credit card number.
Also in the new agreement it says "This Section 12 shall apply to the maximum extent permitted by applicable law. If the laws of your jurisdiction prohibit the application of some or all of the provisions of this Section notwithstanding Section 11 (Applicable Law/Jurisdiction), such provisions will not apply to you."
That means this changes nothing for me, because I don't think this will be legal in EU. You Americans on the other hand, are probably screwed.