Red_Avatar: Wow that sucks. I can see their point, but if it took them two days to respond ... Opening two tickets shouldn't slow down anything, either. Basically, they were too slow to respond and then discovered that the game had already been released, and now they either have to take a hit and refund you, or they have to go "okay, you ordered the game and wanted to cancel it too close to release". Clearly they picked the latter.
To be devil's advocate: you're always responsible for your own actions, even when on pain meds. It's your responsibility to make sure you don't do stuff like that. If you go out in your car and kill a kid while on pain meds, you can't use that as your defense either, can you? If it makes you do stupid stuff, maybe you can try switching to another brand and type? Plenty of pain meds out there. Some make you tired but it's better than finding out you bought a vacation home in Romania when you sober up.
I agree. I had the pills due to wisdom teeth surgery and they messed me up bad. The order was totally my fault, I never denied that part.
Everything after wasn't my fault though. I think I reasonably did everything I could, and considering the situation was rather nice about it.
Update:
Twitter worked. I got a reply from Andreas who went over the file himself. It was exactly like I said, the main game serials were never displayed, but the pre order ones were automatically displayed.
I've been given a full refund. In the end, GamersGate pulls through and the story has a happy ending. Much thanks to Bansama, I would have never thought to have used Twitter.
