Posted September 02, 2012
Nah, EA customer support was pretty helpful couple years ago. It got far worse recently.
And yeah, I believe they introduced this new "policy" to answer with only standard formulas. Mostly because people were contacting support with claims like "but my friend also send you support ticket and got this and that".
This dude from support didn't even try to address my ticket, just copy-pasted the standard formula.
And yeah, I believe they introduced this new "policy" to answer with only standard formulas. Mostly because people were contacting support with claims like "but my friend also send you support ticket and got this and that".
This dude from support didn't even try to address my ticket, just copy-pasted the standard formula.