kai2: Not particularly disagreeing, but how are loyalty programs predatory? Incentivizing additional purchases?
Braggadar: Yes, but a step further. It encourages overspending just to get "those extra points". There's a fine line between encouraging customers to buy things, and tricking them into buying to reach a certain "goal". Good for business, sure. But bad news for customers with poor personal control over their spending.
I understand your concern (and do acknowledge there are people out there with addiction issues)...
... but I'm uncertain how GOG deal with "whales." If a person is addicted to games -- or purchasing them -- they will find a way to do that whether discounted or not. With that being said...
... I would very much dislike a loyalty program that was based on lootbox gimmicks or if it was somehow chance-based (ie Fanatical's mystery bundle sales). A loyalty program shouldn't participate in anything resembling chance or gambling, but...
... a loyalty program that gives you points that can be redeemed toward future purchases doesn't seem IMO a far stretch from the current newsletter coupon codes.
The other reason I kind of like the idea of a loyalty program is that it would be nice to accumulate points and use them toward games of your choice... instead of waiting for a sale on those specific games.
My question would be whether a loyalty program would be worth GOG's subsidizing? Would it generate enough overall sales to make it worthwhile for GOG?
Does Steam have anything similar to a loyalty program? I vaguely remember Steam "stickers" that you could trade for some kind of credits / discount.