Time4Tea: This is a no-win then. If GOG has a client, then some developers will be turned away by the extra effort required to support it. However, if GOG doesn't have a client, then developers will be pushed away who see client-based features as integral to the 'game experience'. Imo, if a developer feels that achievements are an integral part of the game experience, then they should be made integral to the game in the first place.
Precisely. Letting Steam handle achievements leans in heavily on the social aspect of gaming. Letting people "flaunt" their achievements publically and whatnot. Building achievements only into the game will only let the player see them and is therefore transformed into something negative, because Steam has determined that. See how many sites are dedicated to achievement guides, gathering stats etc. Even on our forums, complaints about achievements not working or games not having them is a frequent occurrence.
Time4Tea: Also, GOG seemed to be doing just fine before the release of Galaxy, without the huge additional overhead it seems to have incurred.
They were usually in the positive, but not by much. And that really has not changed from what I could tell, although I did not experience GOG before Galaxy was a thing.
Time4Tea: Therefore, we have to conclude that throwing more precious resources at an unsolvable problem is a pointless waste. It is clear that nothing is going to be able to make a sizeable dent in Steam's client-locked PC market dominance, short of governmental regulation to break Steam's walled garden and enforce a standardized PC gaming client interface.
Ultimately, I think GOG has to settle for and accept that it is a niche store, aimed at those who don't want a client/DRM. Therefore, I maintain that the best thing GOG can do is to spend more of those resources on shoring up the DRM-free core of their business; maintaining offline installers; improving/updating the website; and at the very least de-prioritizing the cash sink-hole that is Galaxy.
Well, that depends. In an ideal scenario, they could focus on both. True, the priority should be on the main userbase, but in today's world of convenience, that user base is quite limited by default. In an industry so ingrained in its ways ways, you really do, at some point, have to start trying to "convert" people so to speak. And a ton of people are no longer willing to fiddle around on a website or handle something like offline installers. Simply the fact that you can't install a game with one click and play, in today's world, is something that will turn people off. No way around it. Not you or me, but 7, 8 out of 10 people, it might. The vast majority of people I've encountered that know of/use GOG, mean Galaxy, when they speak about GOG. The concept of operating only through a website is already completely alient to them. Galaxy should definitely not be the main focus of GOG, but it should exist for that reason alone. Don't ever understimate human laziness.
De-prioritizing Galaxy, for now, could be a viable option. Put it on maintenance mode and focus on improving the core of GOG. Most of the issues with the website could be easily solved in like a year by one competent coder/designer. But fully axing it? Not really and I am still somewhat baffled by the frequent cries for it here on the forums.
Time4Tea: More games are becoming 'old' all the time, every year. That's the one guaranteed thing about time - it marches on ...
It does, but a different kind of games. Early on, we've been getting highly desired oldies, that often did not work on modern systems or were stuck in rights hell. GOG started offering that and the demand was large. But in 10 years, the "new" oldies will have been on Steam and maybe other platforms for those 10 years. So when a publisher/dev decides to mercifully put it up on GOG, how do you think sales for those games will go?