sadlyrematch: They are telling me there's no issues on their side, that it's my browser with regards to cache or cookies (it's not, and some of the methods used/tried don't even use a browser) and/or logging out and logging back in (valid recommendation, but unfortunately I have already done this for all methods).

Additionally, support is telling me their games are "not compatible" with gogrepoc and Heroic... which makes no sense. Why would Heroic and GOG be partnered, and Heroic have a GOG affiliate link in their client's embedded store, if they were incompatible? Why was I able to download these games just fine via both of those methods (in addition to just a normal fucking web browser) until a few days ago, when the issues with their servers started?

They are clearly either incompetent, or just don't want to work on fixing these issues anymore, so I think I'm just done dealing with this and am going to consider this a lost cause and will stop purchasing games here going forward.

And I'm not a macOS user exclusively, I am just simply unable to download those platforms at the moment for some games. I backup all platforms. My list above also includes Linux.

Once again, via web browser, I often just get taken a white screen. Via Heroic, sometimes the client just cannot fetch the game's details because the usual endpoints are returning 404 and/or 403 errors, so I get stuck with an indefinite and infinite loading icon. Via gogrepoc, it has an additional fallback after the first few usual endpoints also fail (when they didn't before), but returns no md5 info, and gogrepoc ends up cleaning/trashing these games when I run those commands (though, again, this last part isn't really the fault of GOG themselves, but the prior 404 and 403 errors are the root cause).

Cavalary: The problems reported by people here were specifically for the direct downloads, NOT via Galaxy.

Edward_Carnby: Problem was with data fetch.
Same thing for both - galaxy & browser download.

sadlyrematch: I had to turn on my VPN to download some shows, and decided to see if it worked via it again (yesterday it did not).

Fortunately, it seems to be a little better. Some links still return 404 and 403 for some game details, and game downloads, but not as many. Those (mostly) fixed game downloads seem to persist with the VPN off (FWIW, I use the same DNS server regardless of VPN or not, and given they're HTTP errors and not DNS errors I've been getting, it's not a DNS issue on my end in case anyone brings it up).

I guess I'll continue waiting to see if it gets better later for the other links. I'm at least able to download (some of) the Cyberpunk 2077 macOS files now for my archive.

Edit: Seems their servers are still taking ages to respond, resulting in timeout errors occasionally on my clients, and more download links returning 404 and 403 errors. I'm tired of dealing with this, and they have directly told me they have no intentions of fixing it. I'll take my business to more competent stores to buy DRM-free games. Completely wasted my time telling me to contact support, only for support to say "works on my end" and then lie to my face (figuratively).

Syphon72: I have a feeling that we are not getting the full story here. If there no issue on their side, what would you like them to do?

It seems that no one else is experiencing the same issue that you are right now. So which means it might actually be on your end. Did you test your account on Linux or you do not have access?

I had this same issue with another store before that I thought was on their end but turned out to be my network.

Not to mention I had steam dropping download connections on my laptop but works fine on my desktop. Turns out the issue was with my laptop.

sadlyrematch: The list of games in this comment (https://www.gog.com/forum/general/whats_wrong_with_the_downloads_via_browser/post39), and in emails to you, along with the log file above of your CDN returning errors, show that it is not resolved

dick1982: then again it could be their servers are pioritising certain ISPs/regions more than others, causing timeouts?

Edward_Carnby: From what I understand - sadlyrematch is not expirienced timeouts.
404 is 'not found' code.
403 - 'forbidden'.

Hell if I know whats the problem...
Maybe some proxy problems ? If sadlyrematch using one of course.
Or maybe some internet provider troubles.

It can be anything to be honest. But it is not looking as timeout.

dick1982: snip

sadlyrematch: Their endpoints on their webserver returning 404 and 403 HTTP errors, when THEY DID NOT prior to the issues that started few days ago, is not my problem. It is theirs. There is no other way around it. Nothing on my end or system has changed in the past week (when I last ran a full update/check on my archive, where no errors occurred). I do not have control over what HTTP codes their servers return for specific URLs (besides the case of 403, where I can authorize myself, which I have by logging in, for example, and even then their shit is still broken and giving false forbidden errors). That's just not how HTTP works.

They claim there are no issues on their end remaining, when I have provided proof of that being categorically false. I am tired of dealing with their bullshit, so I've given up and am simply taking my business elsewhere that actually knows what they're doing and knows how to handle demand on their servers. Them claiming there are no issues, and there actually being no issues, are two different things.

I've already deleted my entire wishlist on here and am rebuying games on other store fronts right now.