fronzelneekburm: And a dumb one at that,
ZFR: I wouldn't call it "dumb". Those who had the game on Steam were very unlikely to buy the game on GOG anyway, so there is no loss of sales there. On the other hand, those who did make use of it, might come to like GOG and start buying other games here, so there is a good potential for additional sales. Though like Leroux said, the PR speech could have been handled better.
Regarding entitled people, every single promo brings them out; nothing really to be done about it. Just look how many of them appear whenever GOG gives away a free game ("I just bought it 2 months ago, and now it's given away! I want my money back", "I already have it! I want another game for free!", "Lasted only 2 days? I missed it. GOG should have extended it another 24 hours."). Doesn't make those promos dumb either.
Maybe GOG should only do connect for customers that apply (long time clients or they buy a lot), in a sense to reward those who have stuck with GOG and supported GOG. Maybe offer them the connect and that will avoid the people who only come here now because they can get their Steam games DRM free now.
Maybe look at years service as one option BUT...
if a person does not have long years but he did buy a lot of games then he will also qualify.
Reward only the real GOG supporters.
Maybe thats an option for GOG. Just my opinion, please do not bite by head off. Just thinking here. Any opinions guys???