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New features, local currency option, new payment methods, store credit, and an updated look for GOG.com!

For almost six years now we strive to bring you not only the best in DRM-Free gaming, but also to give you the greatest experience possible. To that end we're always looking for ways to improve our site and service. Today, we're rolling out a vastly updated version of our store with an improved interface, sleek new look, and lots of handy new features. Let's take a quick tour, shall we?

Video: Welcome to the fresher, better GOG.com!

First of all we are giving you more DRM-free content: movies! We are starting with 20 documentaries about internet and gaming culture but we aim high! You can find more on this in the appropriate newspost, so let's focus on the other features we're rolling out.

We wanted to give you more choice as to how you pay for things on GOG.com. Now it's up to you if you want to pay in US Dollars, or in the currency primarily used in your country, whether it's the Euro, Pounds Sterling, Australian Dollars, or Russian Roubles. That's four new currencies supported by GOG.com for your convenience. Still - the choice is yours, so if you want to stick to US dollars, just switch to it - you find this option at the bottom of each page. To make buying things at GOG.com an even more flexible process, we're introducing some new payment methods: Sofort, Giropay, Webmoney, and Yandex.

All this also means that users for whom the local currency pricing has been enabled will have an option to select one of two different prices for each game in our catalog. Of course, we stand by the simple truth that $1 does not equal 1€, so a game with a $5.99 price tag will cost 4.49 Euro, 3.69 British Pounds, 6.49 Australian Dollars, and 219 Roubles respectively. $9.99 translates to 7.49 Euro, 5.99 Pounds Sterling, 10.89 Australian Dollars, and 359 Roubles. In a perfect world we would apply the same method of pricing to all of the games we offer. However, things are a little bit more complicated, and there are some games in our catalog that follow a different region-based pricing scheme. However, we wouldn't be GOG.com if we didn't find a way to make right by the users who end up paying relatively more for such titles. Here's where the Fair Price Package comes in!

The Fair Price Package applies to all of the titles which we couldn't include in our standard pricing scheme. If you end up paying more for a game than its standard US Dollar price, we'll refund you the difference out of our own pocket. The refunded value will be added to your account in Store Credit in the currency of your purchase. That's right, no more gift codes, you'll be getting Store Credit that you can use to purchase anything on GOG.com or partially pay for an item that's more expensive. More choice, ease of use, and less limitations!

Finally, the GOG.com store has gotten itself a substantial visual revamp. We went for a fresh, mobile-friendly design that should make it even easier to find the games you want, notice the hot promos, and see what's new. The main page, catalog view, product pages, and checkout have been updated and also lay the groundwork for even more overhaul, coming within the next few months together with many of the GOG Galaxy features. We hope you like it!

PS. Unfortunately, we need to drop some titles from our classic catalog. In such cases, we always do our best to give you an advance warning and a last chance to purchase such games - preferably with a considerable discount. Check this news post to find out which titles are being removed from our catalog, when will it happen, and what parting discounts for them do we currently offer.
Post edited August 27, 2014 by G-Doc
So summarizing all above about new design - in general it's CRAP because aligning to mobile devices and lack of colors. Why is so hard to be unique GOG? Everybody makes responsive design and cloned gray bootstrapped view with flat uncolored logos ? So hell with them .. even if they big corporations.. doing better not equal cloning of mass tiraged decision..It seems like all designers of the world criminally conspired and marketing professionals decided that is cool and everybody wanted it. Why can not we have two styles - this super *better* *responsive* cool for mobile devices and the new super cool design, but focuses on large monitors. Yes, it means more work, but it is a better solution than a jack-of-all-trades master of none with current view. And the next time on the money spent on the redesign of the corporate style buy yourself hookers and beer. Come on GOG, you're not afraid to be not like everyone else with DRM-free, be yourself in your corporate style. Games, it's the joy and happiness, I do not think the kids would be glad seeing gray rainbow.
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Matruchus: I just saw this on the game page. What the hell are the facebook and twitter shit links doing on the game description page. Get rid of them now or move them somewhere else - even Steam does not force us with these things. Just make a share link and be done with it - its really annoying.
Oh, glorious. Just noticed that since I have adblock blocking social media shit, I can no longer wishlist items without pausing adblock first. Really swell, guys.
Please bring back the pricing column in the account wishlist!!!

Hoping it is just an initial glitch of the new interface, otherwise I really don't get it. It's a self-defeating choice in my opinion. If people can quickly survey which games are on sale in their wishlist, they will be simply more prone to buy, even more than one game at a time (like I did on more than one occasion). Isn't that the whole purpose of sales and promotions??

Now, if this is a wilful choice to make sales harder to spot and have people resort to much more often pay the full price...then I guess there is no point in pleading for it to be re-instated, as it would just show a not very nice attitude on GOG's side. (really don't want to believe this!)

Seriously hoping it's just a glitch.
Post edited August 28, 2014 by Anphiro
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JudasIscariot: Dropping suggestions all over the forum without submitting some feedback in the right place helps no one.
Well, according to G-Doc...:
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G-Doc: Thanks for all your feedback! If you find anything that needs our attention and post it here, you can consider it reported, and you don't need to trouble yourself with sending us a support ticket.
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moonshineshadow: Ok thanks I did that. Emberassingly I did not even remember that there was a feedback option at the support page.
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JudasIscariot: I know it's hidden and possibly guarded by a leopard but it really is there :)
Here's an important question...

Since the site is fresher and "better", shouldn't some old standing problems be addressed?

I still can't organize all the games in my account. I haven't been able to since March. Support can't help, and they say they're aware of the issue (back in March). Nearly half a year later, I still have the problem, even after a site re-design.

Any ideas if this is going to be fixed? My games have been a mess for far too long.
Post edited August 28, 2014 by JinseiNGC224
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JudasIscariot: Dropping suggestions all over the forum without submitting some feedback in the right place helps no one.
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Lemon_Curry: Well, according to G-Doc...:
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G-Doc: Thanks for all your feedback! If you find anything that needs our attention and post it here, you can consider it reported, and you don't need to trouble yourself with sending us a support ticket.
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Lemon_Curry:
Yes, general first impressions are being read but it helps in the long term to submit feedback via the other official channels as well :)
Post edited August 28, 2014 by JudasIscariot
Currency's selector's placement is somewhat questionable. It could be a matter of taste of course, but I would expect it to be somewhere in front of my eyes, close to the cart preferably, regardless of page's view, and not at the very bottom of it.
Still, regardless of placement I answered on my own question: I purchased games in two currencies, and it seems that at least my bank no longer issues conversion fee, which is great, since I can give more money to you. I don't know how you did that, but thanks, dealing with those conversions is quite irritating.
Other complains are still active, so don't get too cocky. ;p
The new layout is pretty, but a little more colour wouldn't hurt. Where's the green and yellow/orange I associate with GOG?
I am constantly thinking that I accidentally clicked on Google play - it looks all the same.

Gog hasn't been sold to Google, has it?
Before the update all prices were in $, right?

Did some of the games now got more expensive? Because I could have sworn that Divinity: Original Sin for example said $39.99 before and now it's 39.99€ or $52.69. Or was that in € before too?

The Witcher 3 also has changed from $59.99 to 59.99€ (without discount) it seems, but the discount was also increased from 17% to 27% now, so that the discounted price ends up at $57.69.

Am I wrong? *confused*
It's little bit too gray. It could use a little color.
Alright, I've spent some time now and have gotten a better feel of the place. Here are my first impressions.

I'd like to be honest and have to say that I don't like the new design. It's messy and cluttered. Feels way too loud, instead of peaceful and focused. One plus point, is that the site seems to load faster overall and doesn't lag at certain jumps, like it used to.

A good change that was made, would be the game organization. Now when you browse, it displays everything in neat pages, unlike the old method of endless scrolling, which does nothing but jam up my browser.

Now, an important bad fix GOG did, was the removal of prices shown beside games in the Wishlist. Even Steam has it. What's the reason for this change? I've shot off a support ticket to that, as it's something I really want back.

Overall, I guess I will get used to the new site in time.
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RyaReisender: Before the update all prices were in $, right?

Did some of the games now got more expensive? Because I could have sworn that Divinity: Original Sin for example said $39.99 before and now it's 39.99€ or $52.69. Or was that in € before too?

The Witcher 3 also has changed from $59.99 to 59.99€ (without discount) it seems, but the discount was also increased from 17% to 27% now, so that the discounted price ends up at $57.69.

Am I wrong? *confused*
Each game card and the main page has a currency selector on the bottom right of the page where you can switch between the USD and the EUR currencies :)
Such changes always take some time to get used to.
Unlike human-kind, and also, Good Old Games, products change dramatically.
And sometimes they need to. Because none of our environments stays the same.
Only we think, or wish it would. Because basically we are not trained to adapt ourselves to a big change in the short term. The short term such as that moment when you realized your favorite website changed its whole design one day.

But, things cannot automatically grow up by themselves. Things need something to be done.
And that's what people call "improvement", like it or not.

In conclusion, this time I support GOG's decision about all of these. I understand some of you guys don't like so called "flat design" and "Smartphone-Friendly" stuff. I bet you guys are the real veterans from old-school style, not like me.
But no matter what, we ARE living in the world of the "flat-design" and "Smartphone-Friendly".
And if potential customers were attracted by this new design, I think I can call it success.
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JustSayin: Why is everyone trying to make websites for touchscreen devices? Some of us still use "old fashioned" laptops.
And some of us are using touchscreen devices & are quite capable of navigating a standard non-touch-optimised website.