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General discussionUnhiding Games(3 posts)solved(3 posts)solved
(3 posts)solved
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This is my favourite topic
Posted April 19, 2015
Guys help me out please
I hid some free games which was added by www.gog.com
After a refresh my witcher 3 game was gone. I dont know how to get it back. There is no option to unhide the game. I purchased it guys. Stupid website problem makes me devil every time i check my empty library
Help me out please
This question / problem has been solved by Exoanthropeimage
Posted April 19, 2015
At the bottom of your game shelf should be the option to 'show hidden games'. (see attached image) It's possible that you accidentally hid the Witcher 3, along with the free games. Just unhide it and it should come back.

If that still does not fix the problem, try unhiding ALL of the hidden games. Perhaps a bug in GOG is connecting TW3 with one of the free games, for some reason.
If all else fails, then you should probably contact support, as the problem is likely a bug in the GOG account system.

Hopefully you can get it fixed! :)
Attachments:
goghidden.png (108 Kb)
Post edited April 19, 2015 by Kerchatin
Posted April 19, 2015
If it's not in with the hidden games, you could also try to do an account refresh with this link:

https://www.gog.com/account/refresh

All you have to do is click the link and it will refresh your account and take you to your library, hopefully with The Witcher 3 included. Games have a tendency to go missing from shelves around here, but that usually fixes it.

Otherwise, just contact support as mentioned above, but they may be slow to respond on the weekend.
Pages:
1
This is my favourite topic
Community
General discussionUnhiding Games(3 posts)solved(3 posts)solved
(3 posts)solved