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General discussiontired everything gog support recomeneded(5 posts)(5 posts)
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This is my favourite topic
Posted January 20, 2019
no matter what I've tried. I've tried it all, including re-installion to everything on the fourms and support. The Older games keeps crashing durring launch. Lords of the realm series was one of my favorate games growing up as a teen. Now it's useless I go to launch the game, then goes to a black screen then crashes directly being sent back to home menu. ive tried it all and frankly getting frustrated. When they sold me these games they came with a garentee, or get my money back, that will never happen nether. They should of considered that the games would evettually stop working cuz of a problem between windows 10 and gog.com website. due to this issue i will never buy any more games fromt his website nether ill go elsewhere with my money from now on, thanks for nothing gog.com.
Posted January 21, 2019
I suspect you will have a lot of problems with games bought elsewhere as well if ALL games you got from here refuse to co-operate. I suggest downloading latest version of Windows and reinstalling it. Remember to do backups! Then make sure you install all the needed drivers.
Posted January 21, 2019
I just installed a played a bit of both games under Win 10. So there's that.

Now, how long ago did you purchase the game? This matters because of the refund policy. Speaking of the Refund Policy, here it is:

https://support.gog.com/hc/en-us/articles/115000487189-Money-Back-Guarantee-Policy

Maybe the most important bit is this:
4. HOW DOES IT WORK?

If, within 30 days after the purchase of your game, you experience technical problems or game-breaking bugs that prevent you from finishing your game, contact our customer support. They will do their best to help you fix the problem and if, at the end of their attempts to solve the problem your game is still not working, we'll give you back your money.
Posted January 21, 2019
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coolman50501: thanks for nothing gog.com.
You're welcome!
Posted January 21, 2019
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coolman50501: no matter what I've tried. I've tried it all, including re-installion to everything on the fourms and support. The Older games keeps crashing durring launch. Lords of the realm series was one of my favorate games growing up as a teen. Now it's useless I go to launch the game, then goes to a black screen then crashes directly being sent back to home menu. ive tried it all and frankly getting frustrated. When they sold me these games they came with a garentee, or get my money back, that will never happen nether. They should of considered that the games would evettually stop working cuz of a problem between windows 10 and gog.com website. due to this issue i will never buy any more games fromt his website nether ill go elsewhere with my money from now on, thanks for nothing gog.com.
Throw over the title and i might be able to help, i tend to stream older stuff so have had to tackle running problems with a bunch of old games. It's normally not too much of a hassle, just some fiddly bits!
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This is my favourite topic
Community
General discussiontired everything gog support recomeneded(5 posts)(5 posts)
(5 posts)