mike_cesara: I thought we're still talking about GoG ; )
It was a bit confusing for me, as I stated lost password for email, hence my confusion ;)
mike_cesara: That's ok. You already found your own answer ; )
Yeah, but some people are just ..... some people O-) I think you know what I mean ;)
Maighstir: Then they need to learn to keep track of their "throwaway" email accounts, maybe even use a single account for every signup. Or just find the account settings and make sure it's set up to not send emails about everything.
You never used throwaway I assume, some of them just stay for a day or so.
F4LL0UT: You do the exact thing you do if your account gets stolen right now, namely contact support and convice them somehow that you're the legit owner.
So you're saying that a group of remarkably stupid users who decided to use a throw away address to sign up on a service they wish to spend money on deserves protection more than the far less stupid majority? :P
Yes some users and owners of computers are so stupid, they shall have not the right to even own one. Sorry if it sounds harsh. But you need a driving license for driving, you need a license to operate a lot of things, some of them even trival....but for f*cks sake, not for computer....A lot of problems are coming from stupid users. Let´s say passwords: Yes 12345 is still one of the most common ones!!!!!
And sorry didn´t see your post 7, we must have typed at the same time ;)
Here for GOG slightly different, but as some people above (or below your post) pointed out, if this has something to do with any promotion/sale from another side, yes the Problem might come from there and even related to e-mails being used there.
Like:
Enter e-mail on Vendor A to get your code for GOG TW3
Here, if they used there normal e-mail might be already a problem. As I said before, I would use on a for me unkown website a throwaway account, just to get the code. Most users don´t bother.
Now they might even have to go to Vendor B
see above
finally they reach GOG, but because of weak password (or even wrong Galaxy, I read somewhere that their is already a hacked version of Galaxy)
Yes, a lot of users a plain stupid (when it comes to computers)! You can ask anyone working in IT-support!
For your point about continues access, didn´t say anything against it ;)
Maighstir:
Again, a lot of users are not intelligent enough for the web. Same goes for smartphones....How many idiots are not even applying the most basic security....Just think of, how many gazillion times have companies/websites/friends warned people:
DO NOT OPEN ANY ATTACHMENT FROM AN UNKNOWN SOURCE!!
And it is still No.1 for Virus infection.
For the support, see above ;)
Before I forget: Yeah, some people do not log in all the time or chat or pester around here ;)
So they might just come for summer/wintersale with a special e-mail address. In the moment, they can just change it, if they forgot.
And one important thing: If you never backed up your emails, how do you want to convince support, that YOU are the legit owner? (ups, talking about lost access to email ;) )
Sorry if I missed out something ;)