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General discussionscam/virus? firefox issue(9 posts)(9 posts)
(9 posts)
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This is my favourite topic
Posted July 26, 2020
when i first clicked on firefox today, a box opened up saying i needed to install an important update and i clicked ok reflexively because it did look legit. then a box popped up saying i was about to install an add on from a third party (not mozilla) and that was when i just closed firefox. since, i have opened firefox several times and not had that happen again.

does this sound like a scam/breach to you or was it likely a legit and possible important add on that i need to install?

i went to firefox website and coukd not find any mention of this.
Post edited July 26, 2020 by OldFatGuy
Posted July 26, 2020
https://support.mozilla.org/en-US/kb/how-update-add-ons

Can you check your update add-ons settings and see what is look like?
Posted July 26, 2020
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zlaywal: https://support.mozilla.org/en-US/kb/how-update-add-ons

Can you check your update add-ons settings and see what is look like?
it's set on auto updates for add ons. thing is i have only 3 add ons and i don't think the one listed today was one of them. but my memory sucks and i could be wrong.

added sorry for all lower case letters but i've had some serious health problems, spent two months hospitalized, amd i've basically lost the use of my left hand.
Post edited July 26, 2020 by OldFatGuy
Posted July 26, 2020
the new opera seems to become quite the browser, still with firefox edge and chroom tho
Posted July 26, 2020
Hmm, maybe you accidentally left on addon suggestions?

Read more here.
Post edited July 26, 2020 by Darvond
Posted July 27, 2020
I switched to Chrome 5 years ago and never looked back.
Posted July 27, 2020
Not sure if you figured it out through the Add-On Manager. If not...

... (and since you only have 3 Add-Ons)...

... I'd revert Firefox to default and then add your Add-Ons again.

Personally, I would probably run an anti-virus program as well... just in case.

Hope you get things figured out!
Posted July 27, 2020
low rated
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OldFatGuy: when i first clicked on firefox today, a box opened up saying i needed to install an important update and i clicked ok reflexively because it did look legit. then a box popped up saying i was about to install an add on from a third party (not mozilla) and that was when i just closed firefox. since, i have opened firefox several times and not had that happen again.
A good rule of thumb is to never click random links in boxes saying to update this or that(browser, some program like flash player, etc).

(In most case I usually only install updates from the official sites at regular intervals)

Also am seconding Kai2's suggestion to use various AV scanners to check your system.
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OldFatGuy: added sorry for all lower case letters but i've had some serious health problems, spent two months hospitalized, amd i've basically lost the use of my left hand.
Sorry to hear this....must suck to lose use of one of one's limbs like this.
Post edited July 27, 2020 by GameRacer
Posted July 27, 2020
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OldFatGuy: when i first clicked on firefox today, a box opened up saying i needed to install an important update and i clicked ok reflexively because it did look legit. then a box popped up saying i was about to install an add on from a third party (not mozilla) and that was when i just closed firefox. since, i have opened firefox several times and not had that happen again.

does this sound like a scam/breach to you or was it likely a legit and possible important add on that i need to install?

i went to firefox website and coukd not find any mention of this.
Where did the box display? How big was it?
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This is my favourite topic
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General discussionscam/virus? firefox issue(9 posts)(9 posts)
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