Hi

I'm not sure where to start this thread, but I thought I should write about it since the issue seems serious enough and in case it's a real threat - to warn other users.

Yesterday, I received, what I presumed to be, a scam e-mail for a free Alan Wake - American Nightmare redeem code.

What struck me as odd were the awkward links, a bit different mail template and the sender e-mail address (different than your standard "no-reply" adress for redeem mails, and even different from the newsletter adress (newsletter@gog.com instead of newsletter@email.gog.com)).

After inspecting its source I found the stuff attached (I removed my real e-mail adress from the source).

The source is obviously longer than this, but I think this is enough to give an overall idea about the mail itself.

All the links in the e-mail redirect to something called: "gogcom.cmail19.com" (I won't put the complete real link for safety reasons).

Any help is welcome.

Not sure it's a scam. If you spend $10 during this sale you receive a free copy of Alan Wake - American Nightmare.

Could that be this?

I'm too affraid to find out tbh. At first glance, seems like a phishing attempt to me.

The sale promo could be a good opportunity for scammers to effectively phish people through such e-mails.

EDIT: Regarding the sale itself, I did indeed spent more than $10 during the sale, but before the free Alan Wake - American Nightmare was announced, so I'm not sure I'm eligible.

Copy the redeem code, and go to the redeem page (this one). Paste the code and see if it works.
My guess is that GOG changed their newsletter provider since they do need to send quite a bit of mail, which also explains why the Rebel Galaxy codes didn't arrive immediately when the sale started. But I'd say the mail is legit.

You are eligible. The deal is retroactive:
https://www.gog.com/forum/general/set_off_for_the_adventurous_summer_sale_on_gogcom_bdca5/post1

Oh and if you already spent $10 during the Summer Sale, no worries – the offer is retroactive and you'll soon get your copy of Alan Wake's American Nightmare.

@nightcraw1er.488 @JMich
The redeem code does indeed seem to work.

I've also tested the weird links on my old computer (where I have nothing of importance) and it seems legit, since it redirects to GOG.com. The links seem to be just weirdly shortened.

Thanks for you help fams.

It's not so much about shortening the url, as it is about tracking if you clicked on it (and thus read the email). That's sadly a very common part of email marketing - direct links are almost never present, and instead everything gets redirected through these tracking links; which tend to also be unique per recipient (and cmail is one of the bigger ones, so they probably also build up a profile of you if you click on links from many different newsletters - and probably then sell that profile on to other parties...)

For future reference, even if a link end sup where it should go, it doesn't necessarily mean it got there in the one step. The good advice above is true: never, never click email links if you want to the be as safe as possible.

It is very possible for a bug to sneak onto your worthless laptop and then worm it's way to your computer and phone and then start taking passwords, credit card numbers and so forth.

I keep getting promotional emails with the same odd email address: newsletter@email.gog.com
But I get my share of info mail from GOG with the @gog.com.

I would just like to have some confirmation from GOG @gog.com AND @email.gog.com are both legit or if the latter is a confirmed spammer.

Thank you.

Alguém pode me ajdar? estou com esse problema para adicionar GWEN na minha biblioteca

Another company uses the same email provider: https://community.spiceworks.com/topic/1680769-spiceworks-messages-from-cmail20-com-cmail19-com-real-or-phishing-emails

So I guess it's safe.