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Hi I'm now to using GOG, I was wondering if I am able to take money out of my GOG Wallet and put them pack into my Bank account as I don't have a need for it to be in the GOG Wallet. if so Any help would be useful, if not then I have a wallet with money in it that cant be used.
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W0lffie: Hi I'm now to using GOG, I was wondering if I am able to take money out of my GOG Wallet and put them pack into my Bank account as I don't have a need for it to be in the GOG Wallet. if so Any help would be useful, if not then I have a wallet with money in it that cant be used.
"Are GOG Wallet funds themselves refundable?

You may request a refund for GOG Wallet funds within 30 (thirty) days of purchase if they were purchased on GOG and if you have not used any of those funds, in effect from March 26th, 2019. We think it's fair that this policy applies only to unused GOG Wallet funds purchased by you using real money.
This refund policy will be subject to a fair use policy: as long as you use it reasonably, you should be fine. However, if we believe that you are acting unreasonably or are abusing the program, then we reserve the right to refuse to grant you further refunds.
Technical limitations may apply to some payment methods, namely pre-paid cards where we may not be able to provide you with GOG Wallet refunds."

https://support.gog.com/hc/en-us/articles/360001941953-FAQ-GOG-Wallet?product=gog
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W0lffie: Hi I'm now to using GOG, I was wondering if I am able to take money out of my GOG Wallet and put them pack into my Bank account as I don't have a need for it to be in the GOG Wallet. if so Any help would be useful, if not then I have a wallet with money in it that cant be used.
avatar
Sachys: "Are GOG Wallet funds themselves refundable?

You may request a refund for GOG Wallet funds within 30 (thirty) days of purchase if they were purchased on GOG and if you have not used any of those funds, in effect from March 26th, 2019. We think it's fair that this policy applies only to unused GOG Wallet funds purchased by you using real money.
This refund policy will be subject to a fair use policy: as long as you use it reasonably, you should be fine. However, if we believe that you are acting unreasonably or are abusing the program, then we reserve the right to refuse to grant you further refunds.
Technical limitations may apply to some payment methods, namely pre-paid cards where we may not be able to provide you with GOG Wallet refunds."

https://support.gog.com/hc/en-us/articles/360001941953-FAQ-GOG-Wallet?product=gog
Thank you for the Help but How do I go about getting the Refund? I have been reading the FaQ and im still lost in how to do it.
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Sachys: "Are GOG Wallet funds themselves refundable?

You may request a refund for GOG Wallet funds within 30 (thirty) days of purchase if they were purchased on GOG and if you have not used any of those funds, in effect from March 26th, 2019. We think it's fair that this policy applies only to unused GOG Wallet funds purchased by you using real money.
This refund policy will be subject to a fair use policy: as long as you use it reasonably, you should be fine. However, if we believe that you are acting unreasonably or are abusing the program, then we reserve the right to refuse to grant you further refunds.
Technical limitations may apply to some payment methods, namely pre-paid cards where we may not be able to provide you with GOG Wallet refunds."

https://support.gog.com/hc/en-us/articles/360001941953-FAQ-GOG-Wallet?product=gog
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W0lffie: Thank you for the Help but How do I go about getting the Refund? I have been reading the FaQ and im still lost in how to do it.
Theres a form here:
https://support.gog.com/hc/en-us/requests/new?form=orders&product=gog

Select refunds and returns.
May take a while for them to get back to you / for the refund to go through.
Post edited August 28, 2025 by Sachys
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W0lffie: Thank you for the Help but How do I go about getting the Refund? I have been reading the FaQ and im still lost in how to do it.
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Sachys: Theres a form here:
https://support.gog.com/hc/en-us/requests/new?form=orders&product=gog
Thank you for your help.
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W0lffie: Thank you for your help.
No problem.