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General discussionrefund issues(3 posts)solved(3 posts)solved
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Posted October 17, 2017
i refunded grim dawn 2 days ago because of some issues that couldn't be fixed not game issues it was a little bit of a father son issue anyway and i got the money back on his credit card yesterday well as what he said he got a message and an email that the refund worked and he checked his back account and it shows that he has the money back but he could not transfer them to his savings account then today in the morning he got a message that says he lost those money again to GOG.com and i showed him that i did not use it i have no games in my library or any money in my wallet or any transactions that i made. help please
This question / problem has been solved by kbnrylaecimage
Posted October 17, 2017
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lababy: i refunded grim dawn 2 days ago because of some issues that couldn't be fixed not game issues it was a little bit of a father son issue anyway and i got the money back on his credit card yesterday well as what he said he got a message and an email that the refund worked and he checked his back account and it shows that he has the money back but he could not transfer them to his savings account then today in the morning he got a message that says he lost those money again to GOG.com and i showed him that i did not use it i have no games in my library or any money in my wallet or any transactions that i made. help please
You should contact GOG Support.
Forum users can not help you.

You can also try to chat with GOG staff, to speed up the GOG Support ticket processing.
GOG staff have blue text on the forum. You can easily find their forum IDs.
Posted October 17, 2017
avatar
lababy: i refunded grim dawn 2 days ago because of some issues that couldn't be fixed not game issues it was a little bit of a father son issue anyway and i got the money back on his credit card yesterday well as what he said he got a message and an email that the refund worked and he checked his back account and it shows that he has the money back but he could not transfer them to his savings account then today in the morning he got a message that says he lost those money again to GOG.com and i showed him that i did not use it i have no games in my library or any money in my wallet or any transactions that i made. help please
avatar
kbnrylaec: You should contact GOG Support.
Forum users can not help you.

You can also try to chat with GOG staff, to speed up the GOG Support ticket processing.
GOG staff have blue text on the forum. You can easily find their forum IDs.
thank you.
Pages:
1
This is my favourite topic
Community
General discussionrefund issues(3 posts)solved(3 posts)solved
(3 posts)solved