Posted October 27, 2020
Hello,
Just to be clear, this has nothing to do with the recent delay. This is from past week and I'm still getting Cyberpunk 2077,only not as a GOG download but as physical copy.
Past week I refunded my GOG pre-order through your Customer Service. All seemed to go well, I would wait a few days and voila, funds back on account. This was 19th of October, almost 9 days ago and to this day I still haven't received the refund.
I used one of my banks virtual e-cards for the purchase the moment Pre-orders opened past year, so that may be a problem, not that I know about since surely funds would go back to account instead of card I would guess, and I still have the same virtual Ecard active.
So I must ask... HELP!
Have a nice day.
Just to be clear, this has nothing to do with the recent delay. This is from past week and I'm still getting Cyberpunk 2077,only not as a GOG download but as physical copy.
Past week I refunded my GOG pre-order through your Customer Service. All seemed to go well, I would wait a few days and voila, funds back on account. This was 19th of October, almost 9 days ago and to this day I still haven't received the refund.
I used one of my banks virtual e-cards for the purchase the moment Pre-orders opened past year, so that may be a problem, not that I know about since surely funds would go back to account instead of card I would guess, and I still have the same virtual Ecard active.
So I must ask... HELP!
Have a nice day.
