I wanted to email you directly but your support page keeps taking me to a chat bot instead.

I simply want to inform you that I recently got my steamdeck and the experience of loading up my GoG games under linux has not been great. There is no way for me to pull down my cloud saves.

Currently most of my games are on 4 stores. Steam, GoG, Epic, and Amazon,
Epic and Amazon only count cause they give away so many free games.

Steam and GoG i chose you two cause i liked your services and features. including DRM free.

But now i have a choice to use a free and open Operating system. and the Linux Experience is great!
As long as i buy and play games through steam with achievements and proper cloud save support.

This is making me want to to rebuy all my indie games on sale on steam So i don't have to go through the trouble of configuring my GoG games.

I still think you provide a great DRM free value. But the experience under linux is not acceptable to me.

I hope you accelerate a proper native Galaxy client with cloud saves for Linux. So that i don't have to give all my money to a single platform.

Until then. I guess this is goodbye GoG and good bye windows.

GOG don't really support Linux, and they admit to that.

This is despite the many here, including myself, who wish they did. No doubt it is too much effort for too little return, and may in fact cost them more when you consider support elements, which they would then have to provide, including support staff well versed in Linux.

Linux game players are very much a minority group still, especially here at GOG, relatively speaking. Steam of course deal with a far bigger group of folk, because they have a much bigger catalog of games, so financially and staff wise and likely existing skillset wise, it is smart for them to support Linux ... so enough of a financial incentive.

So your plea is falling on deaf ears, especially when you consider how long folk have been asking for a version of Galaxy to work in Linux, plus the fact they never had something like the old GOG Downloader for Linux. It is just not on the cards for any time soon, perhaps never, despite what many of us wish.

There is a community wishlist here, probably more than one, that you can add your name (vote) to, to help encourage GOG to change their mind about support for Linux.

Other than that, anything in relation to Linux at GOG is either assistance by the Linux community here, or the bonus Linux versions of games that GOG provide. Provision of course being down to the publisher or developer no doubt, and they would be an additional first port of call maybe for Linux support.

What Timboli just said is sad but true.

I have been using Linux for a long time. And GOG not only lacks a proper downloader/library management/cloud save app on Linux, but in many cases is missing Linux ports of games that are available on Steam.

It is frustrating? YES!

Do I still buy on GOG? Yes, mainly for DRM-Free.

Am I increasingly buying games on Steam? To some extent, yes.

Lutris, Minigalaxy and Heroic Launcher can run GOG games on Linux so how GOG can't make an official launcher?

Heroic Games Launcher now supports cloud saves for GOG, among other things. I've been observing it with great interest and might start using it soon as the GOG offline installer process is pretty atrocious.

One guy working for free as a hobby >>> entire paid GOG staff

Oh well, everyday more and more people abandon GOG for one reason or another. It's sad to see but you reap what you sow, GOG. Fair journeys to you OP, my fellow penguin.

That's kinda funny but also not that unusual. Too many projects (including the one I have worked on professionally for the past few years) are gimped by mismanagement, stupid corporate decision making process, lack of incentives, lack of agency on the doers' part, "not my responsibility" attitude, etcetra, all of which are endemic in corps. I'm pretty sure I could replicate all the essential functionality of the software I work on in a few months of spare time development, and the end result would be more performant, easier to test, more reliable, simpler, easier to develop further, and easier to use than the real thing.

I think the Finnish proverb "joukossa tyhmyys tiivistyy" ("stupidity condenses in a group of people") applies to corporations even more than it applies to the contexts where you usually see it applied (e.g. a bunch of kids/teenagers ending up doing something stupid when they hang out together).

I REALLY don't want Galaxy for linux as they could then make moves towards making Galaxy mandatory for downloading and installing games. (Luckily I don't think they have the resources to spend on that anyways.)

But why were you using galaxy if you liked GOG for being DRM free?

Same here, I like that by downloading the Linux build of a GOG game I know for sure that it is not tied in any way to Galaxy. If Galaxy were available for Linux too, I would have to triple check all games I buy to make sure that they do not come with features tied to the use of some DRM scheme.

You can easily manipulate Linux to make your games works it's good but the biggest part of peoples can't so not having a Linux suport and launcher that install all requirement can prevent peoples from switching to Linux. And if we remain few, companies won't start considering Linux as a Worthy operating system and they won't give us a decent Linux support.

Gogs Flatout 1 version has integrated wine profile with launcher. So some effort went into it and its pretty nice. Although it lacks widescreen patch. Steam client can run any windows or native game on Linux, including the one from gog with proton without much fiddling around.

Get steam beta client, add installer as an "external 3rd party game", set compatibility tool to proton, then install it. Steam client keeps profile and proton separate, so one can move the game entirely out of steam into a dedicated dir.

Only downside are lack of any achievements and ingame steam hud.

For those you who dislike Galaxy I get it. The only reason i want Galaxy was for cloud saves.

But maybe we shouldn't trust them with our saves. I still lean towards purchasing games for steam from now on simply because they are supporting a platform (Linux) which is a free and open OS and it needs our support.

We all like GoG for its DRM free service. In a way its also free and open. It only makes sense for GoG to also support the free and open operating system that is Linux.

I petition they create a gog downloader client for Linux with maybe the ability to download cloud saves manually.

I mean if they want to cancel cloud saves altogether as well because apparently everything is too expensive for them and margins are too small.

Thats fine too.

I just found out about ludusave which is a crossplatform app that backups saves from over 8000 games. I will just download all my saves from the windows PC and import them directly into a linux or mac machine and keep backups.

I can't deal begging for publishers to do the right thing and widen there audience to everyone.

the writing is on the wall.

https://github.com/mtkennerly/ludusavi/releases

AFAIK, GOG doesn't have an official Linux downloader of any kind.

You could install Galaxy in Wine and download your saves that way.

I don't understand why you or anyone else would use Linux, have your little Steamdeck, and not want to buy primarily on Steam. Isn't Valve doing far more for Linux gaming than anyone else? I'd think you'd want to buy there if you're into Linux gaming. Maybe I'm wrong though.

I don't know what GOG is supposed to do though. I'm sure they'd love to do many of the things that people are asking for or requesting from them here, but it's just not reasonable. GOG's resources are already stretched super thin as it is, and the numbers aren't there to justify supporting it.

The lastest Steam Hardware and Software Survey had Linux making up a pitiful 1.23% of its users, and that's on Steam. It's actually probably a higher percentage on GOG, but it's a much smaller number of total users. There's more people gaming on Macintosh than Linux.

You want the DRM-free store it means using a proprietary DRM'd Operating System. You want the open and free Operating System it means using the "DRM'd" store with compatibility layers to run games. Interesting.

My feeling would be to just use Microsoft Windows. I can use GOG Galaxy, Steam, and everything else while having the largest catalogue of games that function and perform the best.

Linux users who have nothing against DRM would get many benefits from buying from Steam instead of GOG, obviously.

But Linux users who oppose DRM do not have a lot of alternatives to GOG (mainly Humble Bundle and itch.io). Of course, such users would never buy something like a Steam Deck in the first place.

What we have to keep in mind here is that only a minority of Linux users actually care about DRM, most are happy using Steam, Google Chrome and Netflix. Most users seem to have chosen Linux for its convenience, not for the values behind Free Software.

Like Windows users, Linux users are a complex crowd with many internal groups, with conflictual interests ;)

Linux user here as well, using Heroic game Launcher for GOG games..... honestly if they don't want to support it themselves they could contact one of the groups that do these clients and partner up to make them an official Linux client for GOG games.