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General discussionOwned games not showing as such on some sale pages(20 posts)solved(20 posts)solved
(20 posts)solved
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Posted April 29, 2019
Just for the record, in case others are having the same issue, which seems likely, especially going by the following topic.

fix_for_owned_games_not_showing_in_promos

I tried to use the Manual instructions that were listed, but they were somewhat lacking and I never found the List[] entry.
I am not willing to run any of the scripts.

It might be because I am using Brave, a fast Chrome based browser.

Anyway, I have just contacted GOG support with the following.

Games not showing up as owned on some sale pages
Things now seem to have gone from bad to worse, after logging out, closing browser, restarting browser, CTRL+F5, visiting GOG, CTRL+F5, logging into GOG, CTRL+F5.
On this page I own at least half the games listed - 2019-04-29 weekly sale
However, they are not showing as such. Instead they are listed as - GAMES YOU DON'T OWN
They are in my Library of 736 games.
Before logging out and back in, it was only a small number of recently purchased games that was showing up on sale pages as not owned. Now there is a lot more.
Post edited April 29, 2019 by Timboli
This question / problem has been solved by Ashleeeimage
Posted April 29, 2019
I have the opposite happening right now, for months no game in my library showed up as owned but today it's all fixed and when i search and look for games they are back showing as owned.

Strange things are happening here.
Posted April 30, 2019
Strange indeed.
Never much time passes when something stops working here properly, though usually only temporarily.
That's aside from all the issues that seem par for the course.
Web pages are so complex these days ... oh for the simple times.

I call this The Age Of The Dumb Smartphone.
When humans know enough to be dangerous and are too smart by half.
Where the drive to seem clever over-rides the drive to be sensible.
Posted April 30, 2019
It now appears I have fixed things.

You can read how here - fix_for_owned_games_not_showing_in_promos

Perseverance and help from a mate.
Posted April 30, 2019
Well, I can't get it to work on mobile, and honestly, I'm not interested in fixing GOG's broken shit on my end anymore. You want to run a professional store and make money off it, you need to invest in and maintain said cash cow. If they're not interested enough in keeping the site functioning properly, I'm definitely not putting more effort into it than they are.
Posted April 30, 2019
Well, all I can say in GOG's defense, is that they are not your normal store, they are special, perhaps struggling to make ends meet at times, They are rather unique really, and we are extremely lucky such a store exists, as it goes against the norm, and many in the industry are not fans of them, downright antagonistic toward them even.

If GOG had better support from the Games industry, then maybe they would have the finances and or the employees to improve things.
Posted May 01, 2019
I have heard back from GOG and they are aware of the problem and looking into it.
Posted May 07, 2019
UPDATE - Posted here about it.
Posted May 07, 2019
high rated
Fix has been implemented :D!!
Posted May 07, 2019
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Ashleee: Fix has been implemented :D!!
And it works...woohoo... :D
Posted May 07, 2019
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Ashleee: Fix has been implemented :D!!
Good work, the final test will be on the Summer Sale, I guess :)
Posted May 07, 2019
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Ashleee: Fix has been implemented :D!!
Thanks. You guys for president.
Posted May 07, 2019
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Ashleee: Fix has been implemented :D!!
Thanks ..... I hope. :)

No way to test yet, until after I buy another game.
Seems I used the script fix an hour too soon.
Posted May 07, 2019
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Ashleee: Fix has been implemented :D!!
Thank you ! :D
Working perfectly well for me :)
Posted May 08, 2019
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Ashleee: Fix has been implemented :D!!
Thanks, and give our thanks to the web team! I'm glad it wasn't too Soon(tm). ;)
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Community
General discussionOwned games not showing as such on some sale pages(20 posts)solved(20 posts)solved
(20 posts)solved