Posted August 17, 2016
HunchBluntley: Hmm, that's cool. Nice to see devs selling GOG codes themselves, even if it is via a third party. The whole "ALL SALES FINAL!!!" refund policy is not so cool, but I can totally see why they do it that way (at least for the DRM-free version; can't see why that would apply to Steam "keys").
Well it makes sense if they are making the physical goodies to order. So once you've bought they start making / ordering physical stuff (and incurring costs) and if you then decided to refund they would be out of pocket (sure, they can probably sell them to someone else but if enough people did and more people didn't order they could be significantly out of pocket) It's fairly standard policy for any bespoke / customised goods (which isn't really the case here as they aren't actually custom) for the same reason.