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real.geizterfahr: (...) It needs SSE 4.1 (a CPU thing) and OpenGL 4.5 (a GPU driver thing).
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Lin545: Actually...

The SSE4.1 is either A) a compiler option, which can be easily deactivated on compilation of the binary, or you produce several binaries: a version with SSE4.1 on, a version with SSE4.1 off etc.

or B) is in-line assembler, which you likewise detect CPU FLAGS and then provide several code blocks in the binary: one with SSE4 and another without.
I guess they were just assuming the same features which their console CPUs supported and didn't even bother detecting CPU features when starting the executable. That would certainly be possible, without much effort. Crashing the game certainly is the worst possible thing to do.

The OpenGL4.5 is again, a renderer. Its fairly easy to exclude it from requirement, but it requires actual coding effort.
Possibly, but the effort doing that might be fairly large.

Either way, I'd say the OP should get his refund since the given system specs are a joke (way too vague) and based on those you can't know for certain if your system is supported or not. As others have said, there are AMD CPUs without SSE4.1 that are faster than an arbitrary "Core i3", e.g. a Phenom II X6. Also, since it is still rather uncommon to require SSE4.1, they should have explicitly mentioned that, instead of simply mentioning a supported AMD CPU as well. People usually assume that if the CPUs mentioned in the game's hardware requirements are slower than the CPU in their computer, then the game should run fine, which is a reasonable assumption.

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Ricky_Bobby: I've done that mistake myself once, being really excited for a game and neglecting to check whether my PC could actually play the thing. I could only blame myself though. At least that taught me to always check the requirements, and not make any assumptions. I've not done that mistake again. However the problem easily solved by upgrading my PC.
The thing is, in this case, depending on your hardware it is not obvious that the PC does not meet the requirements, based on the very basic requirements mentioned on the game's GOG store page.

Edit: I've just seen the Support thread on the Steam forums where even the developers get the requirements wrong. They are talking about SSE 4, which isn't even a thing. That could lead users to assume their AMD CPUs are supported, because those CPUs usually support SSE4a (which isn't compatible to Intel's SSE 4.1 and 4.2). I don't think the publisher should assume that the average gamer has to know about such details.

Interestingly, in another thread over there they acknowledge those issues and say they are working on a fix. They don't say when they'll release that fix though.
Post edited August 15, 2016 by jpilot
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MaGo72: The 14-day "cooling off" period does not apply, among others, to:

online digital content, if you have started downloading or streaming it.

http://europa.eu/youreurope/citizens/consumers/shopping/guarantees-returns/index_en.htm

Which is a bit of a Catch 22, since you have to download it to actually see if it works^^
Ooh, nice. Well, saddening to an extent, but what's nice to see is that GOG indeed does follow European law to the letter - which also means they should refund purchases of the game which don't work in the same spirit.
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reative00: Not true. Please don't spread false informations.
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Fenixp: Really? As far as I know, UK will be part of EU at least for a couple of years still. Czech consumer protection law guarantee (and have guaranteed) the same even before entering EU.

Speaking of UK...
Still not true. There was talking about it on GoGreddit recently and there's pretty good explenation: https://www.reddit.com/r/gog/comments/4u7pds/does_gog_breach_european_union_laws/

However - if you think that you're able to return digital products (or even non digital ones, like box with CDkey but unwrapped) - then I suggest you to let UK authorities know that amazon.uk is also breaking law. :)
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richlind33: Do you find yourself to be disgusting?
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Kleetus: Sometimes, it really depends which website I'm perusing.
I'd warn you not to spend too much time in the gutter but I suspect it'd be rather pointless.
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richlind33: I'd warn you not to spend too much time in the gutter but I suspect it'd be rather pointless.
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Kleetus: This is the gutter, where did you think you were?

The faecal smell emanating from Mr e's peach-shaped buttocks must have put you off or something.
Is it tinyE who has brought the gutter here to GOG, or is it you, Kleetus?
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Shadowstalker16: Why buy No Man's Sky? Ever?
Years ago when Skyrim was new and all the rage, I thought about it and considered getting it, in a year or two when I had a computer that could handle it. It was gifted to me by my wife. I tried it and naturally found out it didn't run on my computer (well it ran... at like 8fps). But I wouldn't demand a refund, I'd just hold onto it until I had a machine that could run it.

When I did have a machine that could run it, I sorta got fed up with the requirement of steam to even run it. But just because you can't run it now doesn't mean you can't run it later.
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Shadowstalker16: Why buy No Man's Sky? Ever?
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rtcvb32: Years ago when Skyrim was new and all the rage, I thought about it and considered getting it, in a year or two when I had a computer that could handle it. It was gifted to me by my wife. I tried it and naturally found out it didn't run on my computer (well it ran... at like 8fps). But I wouldn't demand a refund, I'd just hold onto it until I had a machine that could run it.

When I did have a machine that could run it, I sorta got fed up with the requirement of steam to even run it. But just because you can't run it now doesn't mean you can't run it later.
I didn't say that from a hardware POV. I was talking about buying such an overhyped overmarketed game on day 1.
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Shadowstalker16: I didn't say that from a hardware POV. I was talking about buying such an overhyped overmarketed game on day 1.
Ahhh... Well in that case there is no reason, unless you just can't wait. I'm willing to wait for a game to come down in price before I purchase it.

Even if it takes years... (and usually at the lower price it's worth that amount, but certainly not worth more)
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richlind33: Is it tinyE who has brought the gutter here to GOG
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Kleetus: Yes, I told you before that he contacted me via chat and asked me for sexytime videos.

I have the chat log to prove it.
We both know that the only thing you have is a posting history that would shame a mongoloid idiot.

One last thing. Tom Cruise and John Travolta said they're not sharing the closet with you anymore 'cause your breath smells like jenkem.

C'ya.
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richlind33: We both know that the only thing you have is a posting history that would shame a mongoloid idiot.
Mongoloid was one of my favourite songs by Devo.

Mongoloid, he was a Mongoloid.
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JesperU: I bet Gog will deny any refund requests. I've tried myself, waiting for results.
If they deny me, well, lets just say I'm not buying any more games here. :)
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tinyE: Don't let the door hit your ass on the way out. ;D
Do you like apples?