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General discussionNo Free Game(54 posts)solved(54 posts)solved
(54 posts)solved
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This is my favourite topic
Posted June 02, 2016
holy necro, batman!

let me go get the shotgun and put this poor thread out of it's misery....
Posted June 02, 2016
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svobjax: Witcher 3 is in my library, but expansion pass is only in my orders history .
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mike_cesara: Then simply you don't have an Expansion Pass. Contact GoG Support for confirmation you got scammed. If you bought it at place like g2a/kinguin, you actually asked for this..
Ok thanks
Posted November 02, 2017
i bought $22.22 worth of stuff and did not recieve the free game if you had bought $15 worth of stuff. the free game currently for buying $15 worth of stuff is tales of the borderlands. why did i not recieve it?
Posted November 02, 2017
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itzhexen: i bought $22.22 worth of stuff and did not recieve the free game if you had bought $15 worth of stuff. the free game currently for buying $15 worth of stuff is tales of the borderlands. why did i not recieve it?
Did you check your e-mail? You should find a code for the game there.
Posted November 02, 2017
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itzhexen: i bought $22.22 worth of stuff and did not recieve the free game if you had bought $15 worth of stuff. the free game currently for buying $15 worth of stuff is tales of the borderlands. why did i not recieve it?
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Grargar: Did you check your e-mail? You should find a code for the game there.
ok that worked i recieve a code in my email. so i guess that solves my problem. i assumed it would just be added to my library. thanks for the help.
Posted December 19, 2021
low rated
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Firek: I will need a reply from Xian97 to clear up this issue, and yy2wry's case should now be solved.

I'm very sorry you had to wait for your codes, but we have encountered difficulties retrieving them.

Rest assured that everyone missing their code (and is entitled to it) who contacts Support will get their code back.
In practice this will most likely mean that I'll either have to stay at work for the weekend to make sure this happens, or I will have no weekend anyway as I'll take my work home... Oh well...;)
SO I have an issue of my own and I have no clue on how to fix it, I bought a key on a website called https://www.instant-gaming.com/en/ and the key was used. I contected them and they told me:

Please contact GOG Customer Support and ask them if the code has already been used or is invalid. In case it is already used, we need to know the date and time the key was used.
Once you have their answer, send us a screenshot of the exchange with the requested information (we must see the game code in the conversation).
On our side, we will contact our supplier, but we will certainly need the screenshot requested to replace your key.

I went to the support and still havent gotten a reply someone said you could help.
Posted December 19, 2021
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Matthew_Perry: SO I have an issue of my own and I have no clue on how to fix it, I bought a key on a website called scamsite.com/ and the key was used.
Its a grey market scam site. Issue a chargeback if you can.

In future, only buy GOG from GOG.
Post edited December 19, 2021 by Sachys
Posted December 19, 2021
low rated
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Firek: I will need a reply from Xian97 to clear up this issue, and yy2wry's case should now be solved.

I'm very sorry you had to wait for your codes, but we have encountered difficulties retrieving them.

Rest assured that everyone missing their code (and is entitled to it) who contacts Support will get their code back.
In practice this will most likely mean that I'll either have to stay at work for the weekend to make sure this happens, or I will have no weekend anyway as I'll take my work home... Oh well...;)
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Matthew_Perry: SO I have an issue of my own and I have no clue on how to fix it, I bought a key on a website called https://www.instant-gaming.com/en/ and the key was used. I contected them and they told me:

Please contact GOG Customer Support and ask them if the code has already been used or is invalid. In case it is already used, we need to know the date and time the key was used.
Once you have their answer, send us a screenshot of the exchange with the requested information (we must see the game code in the conversation).
On our side, we will contact our supplier, but we will certainly need the screenshot requested to replace your key.

I went to the support and still havent gotten a reply someone said you could help.
well gog support is usually slow this is true especially near christmas
Posted December 19, 2021
What's with all the insane necromancing lately?
I'd say it's time to permanently block threads that have been inactive for years.
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This is my favourite topic
Community
General discussionNo Free Game(54 posts)solved(54 posts)solved
(54 posts)solved