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I just bought a new game but it is not appearing as owned games. Anyone have any thoughts?

Thanks in Advance
Could try an account refresh, if you got the confirmation that the purchase went through. If you didn't yet, the support article says that it can take up to two hours. If more than two hours passed and the refresh doesn't work, it's time to contact support... If you can get that infuriating bot to let you. And who knows when they'll get around to answering.
Sometime it takes a while to process our purchases. It happened to me before. :o
Maybe in little time the game will appear.
Are you looking through galaxy or browser, try two.

Fortunatelly never happened to me. But you can check your email for the notification, the bank account to see if the charge was done, see the Order history in your account settings, see in your game section or try an account refresh.

Sometimes in galaxy games don't show me as owned but it is a minor bug.
Post edited July 29, 2022 by argamasa
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Patrick.Anastasia: I just bought a new game but it is not appearing as owned games. Anyone have any thoughts?

Thanks in Advance
If you purchase a bundle, the bundle will appear as owned, not the individual games, but if it's on your library and you have a ticket then is yours
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.Keys: Sometime it takes a while to process our purchases. It happened to me before. :o
Maybe in little time the game will appear. https://pikashowpc.com/pikashow-apk-download/
Why did you suddenly link some shady apk download url?
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kalirion: Why did you suddenly link some shady apk download url?
Because it is a newly registered bot account that's up to no good?
When did GOG remove the downrate button? Can't report either...
Post edited October 19, 2023 by kalirion