KaraMong: Hello there, some days ago a friend of mine gave me as a Christmas present a copy of Cyberpunk2077, but since yesterday my copy completely disappeared from my "Owned Games", both on GOG website and GOG Galaxy.
I opened a ticket and the bot told me to refresh my account, which I did but to no avail. I literally don't know who to ask since I highly doubt after the bot response someone from the support is going to reach for me and the ticket clearly says that a reply won't work.
If your friend maybe got it from a reseller that starts with a G and ends in A with a number in between, you should know that they have a reputation.