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[UPDATE: 15.05.2015]
We've started importing the old Private Messages into Chat. :) It's a process so you will see them gradually being added to your conversations.

[ORIGINAL]

Hi all,

Many of you probably already know this - from the various hints we dropped here and there - but for quite some time now we have been hard at work on the brand new My Account section.

Since this is a very vital part of your experience at GOG.com (basically the one place that's 100% yours), and its release day is approaching pretty fast, I wanted to give you some heads-up and a brief overview of the changes that we have in store for you. Read on! :)

New things dedicated to your games:
-- Shared user wishlist. Yes, this highly requested feature will finally make its debut along with the new My Account. With just a few clicks, you will be able to decide whether your wishlist is private (viewable only by you), shared with friends (viewable only by you and people from your friends list, which is the default setting) or shared with everyone (because why not? ;)). You will get a handy link to your wishlist that you can share wherever and with whomever you like (a GOG.com Account is not required to view a wishlist shared with everyone). :)
-- Advanced filtering. We decided that, since your collections are getting bigger and bigger with each passing day, this is the perfect time to introduce some robust filtering options to both the Library AND Wishlist. Now, finding all your RPGs with Polish localization and co-op will be… well... finally possible. ;) It’s worth noting that the filtering options are based on your collection (so if you have no games with a Polish localization, you will not see the Polish option in the language filter).
-- User tags for the Library. With the new My Account, you will be able to create your own tags (up to 50), assign them to your games and movies and later use them to even better navigate and filter your collection. You will be able to assign multiple tags to each item in your collection and doing so will be possible from both your shelf/list directly or from the game/movie details.
-- Orders history. As part of the transition into the new My Account, we are retiring the "gifts" section, but in its place we are giving you a list of ALL your past orders and ALL your gifts, including the ones that have been given to you (finally). The orders history can be tailored and adjusted to your liking with a few clicks (for example, you can change it to list gifts only).
-- Changelogs. You will be able to view game changelogs directly on the new My Account page within the game details overlay. Of course, not every game will have it, but we will be keeping the changelogs up to date for the most popular, latest titles the same way we are doing right now on the forums.
-- Better organization of the downloads list. We improved the way downloads are organized on the game/movie details overlay. It will be easier to download the correct OS and language version of our installers and see which goodies are part of which DLC.

New things dedicated to communication:
-- Friends list. Already introduced in GOG Galaxy, the friends system is making its way to the GOG.com website as part of the new My Account section.
-- Chat. Old and weary private messages are retiring and are transformed into a new, live chat system. Chat will be available from both GOG Galaxy and My Account. Don't worry, all your past conversations that were conducted via private messages will be imported and preserved in the chat (and you will now be able to continue them live!).

Smaller but notable improvements:
-- Proper game versioning. With the new My Account, we will start to display the actual game version in the downloads on the game details overlay, so you will be able to easily identify if the version you have on your computer is the latest one, or it needs updating.
-- Improved navigation. Now it will be easier to jump straight into the store page, support, and forums relevant to each item in your collection.
-- Locale settings. Change your preferred currency and website / newsletter language directly on My Account to have them stored within your profile.
-- Pagination. We brought back the much requested, tried-and-true pagination view to the new My Account. This change is dictated mostly by your convenience but also by performance / stability for accounts with bigger collections (and with better performance, we are improving your convenience at the same time:)). The default size of each page is 100 items, but we believe that with the myriad of new filtering options it won't be a problem.
-- Text titles. The new My Account will display game/movie titles in text form, both on the list and shelf views. No more deciphering the logos on small boxes! :)
-- Mobile device support. Yes, viewing My Account on your mobile device will no longer be a chore.
-- COMING SOON: Proper graphics and links for all titles. We are conducting a little clean up in this area. Pretty sooan all games should have proper graphics and links in place.
-- COMING SOON: 5 new shelf skins. We are starting with only 1 skin (the classic wood), but soon after release we will add a bunch of new styles. It's purely a visual thing, so we didn't want to focus on that before release. Since many of you requested new styles, we will be introducing them pretty soon.
-- COMING SOON: Improved searching. Soon, finding desired titles will be easier thanks to the search improvements that we'll be implementing on the new My Account. Also, as part of the solution, we will be changing the way that titles from a series are ordered (i.e. Broken Sword should always show up before Broken Sword 2).

Of course the full list of changes and improvements is much longer, but highlights should give you a nice overview of what is coming. Hope you like it already, and that you will love it when we release it in just a few days. :)

Lastly, I wanted to point out the two important things that all of you should keep in mind:
-- The change is mandatory. We love freedom of choice, and we love giving it to you whenever it's possible, but unfortunately in this case it's not possible. Maintaining two, completely separate products dedicated to the same things would negatively impact both of them on all fronts. Performance, scalability, our ability to improve and expand them, but most importantly your convenience - as some of the new features were not possible to implement on the old My Account - would all be impacted.
-- Manual sorting is no more. We have decided to skip this functionality because it was beyond our reach to deliver the quality we wanted to. We decided it would be better if we were focused on the numerous other options requested by you.

Hope all of this gives you a clear vision what to expect in the coming days. Also please rest assured that we already have plans on how to develop the My Account section in the near and distant future: what to add, what should be changed a bit, etc., but we are always open to your feedback - so jump in and share your opinion. :)

Take care,
Chamb & The Website Team
Post edited May 15, 2015 by Chamb
high rated
Hi all,

Thanks for all the feeback and keep it coming! We are carefully reading every post in this topic and making some notes (but please understand we cannot respond to each of you ;)).

As for the chat replacing PMs - which seems to be to most hot topic - here are few more details:
-- By default you will be able chat with everyone on GOG.com - they don't have to be your friends.
-- You will be able to change you default privacy settings to "friends only" or block it completely.
-- You will be able to start conversation the same way you did with PMs - by finding specific user on GOG.com. Previously it was limited only to the forums, but with the new My Account we will be extending that to product reviews, community wishlist, GOGmixes (basically to every place user avatar and name appears on GOG.com).
-- You can chat with multiple people at the same time, but each conversation is 1:1. There are no rooms and/or group conversations.
-- The new chat interface look a lot like the PMs, so it will feel pretty familiar.
Post edited May 09, 2015 by Chamb
high rated
Chat in current form is limited to 1:1 conversations... so basically it's a lot like the PM system. The difference is that you will not have to refresh the page to see new message from the person you are talking with. :)
Quick status update regarding the importing PMs to Chat: we are working on it and they will be imported soon.

Apologies for not making it clear in my initial post that they will not be ready at the same moment as the new My Account.
Post edited May 11, 2015 by Chamb
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moonshineshadow: And gone is the nice shelf view and we are forced to have the galaxy client shelf style. But of course this was only done to improve the website and since we all wanted this right?
It's not a Galaxy Client Shelf. This new account style you speak of was prepared for GOG website overhaul year ago, it just didn't make it on time so it was delayed and revamped to include tags, orders history and other requested things.

As for the new style appearing in Galaxy first - we had to present your games in Galaxy somehow, and knowing that the old account will be phased out, redesigning it to accommodate install option only to trash it few months later was pointless.

TL;DR; New account style was planned for the website, with Galaxy or without,
Post edited May 11, 2015 by Destro
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Destro: It's not a Galaxy Client Shelf. This new account style you speak of was prepared for GOG website overhaul year ago, it just didn't make it on time so it was delayed and revamped to include tags, orders history and other requested things.

As for the new style appearing in Galaxy first - we had to present your games in Galaxy somehow, and knowing that the old account will be phased out, redesigning it to accommodate install option only to trash it few months later was pointless.

TL;DR; New account style was planned for the website, with Galaxy or without,
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BKGaming: Thanks for the info Destro, but I feel this is one of those things where you won't please everyone and someone will have something to complain about...
I'm fully aware of it, but just want to get facts straight.
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HypersomniacLive: [...] Not making it clear? There wasn't even a hint that this would be the case. From the OP [emphasis added]:
Yes it's my fault and I do apologise about that. We are working on it, and when I'll have firm date I'll post it here.

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HypersomniacLive: [...] For now though I'd like to ask - can we have a "don't show this again" option for that Galaxy client banner in our game collection? Hitting the "X' doesn't do the job, as it's right there again whenever I log in and go to my game collection (it's not a library or shelf anymore).
If clicked the X we are saving that in LocalStorage.
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paladin181: And how do we unhide games? I had a few, and they're just gone..?
There's an option in the "My Collection" to see all hidden games, and there's option to hide/unhide each game in the dropdown (click the arrow down on shelf/list) and in the more button on game details overlay.
Post edited May 11, 2015 by Chamb
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paladin181: SO why would you roll out yet another feature half finished? The promised features are good, but they're not all there? Is it going to go like your last 3 or 4 projects that THIS is our final state of operation? It's pretty bad over all, IMO.
Could you elaborate a bit more? What specifically is missing from your point of view?
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stg83: [...]
Yes, all of these options are in our roadmap of things to do. :)
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ReynardFox: Not going to address the fact one of my games has been changed to an inferior version? Not even to tell me to contact support?
Must have missed your post, sorry. We did not touch the products that the My Account displays at all with this update, so please do contact support with your case, as it should not happen at all.

Also can you write here what exactly got downgraded for you?
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Chamb: Must have missed your post, sorry. We did not touch the products that the My Account displays at all with this update, so please do contact support with your case, as it should not happen at all.

Also can you write here what exactly got downgraded for you?
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ReynardFox: I have lost the uncensored World version of The Witcher 2, It has been turned into the censored Australian version. I originally had the AU release removed from my account after rebuying the game in order to get the uncensored version.
Will look into it. Thanks.
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Prydeless: Hopefully that button does go away from the library after Galaxy has been around for a bit. It seems unnecessary after a certain point.
It will actually change to allow you to open that specific game in the Client instantly - kind of like the old account allowed to you add the game to the Downloader.
One more thing: we pushed the more restrictive settings for the wishlist and it defaults to "shared with nobody", while it should to "shared with friends only".

We've changed the default setting to proper ones. If you want to change it back to "shared with nobody" you can do so by going to https://www.gog.com/account/settings/privacy.

Sorry for the inconvenience.
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Tripas: I guess that's only really a problem if there's any sort of trading system based on trust.
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Lemon_Curry: Exactly, that's why we have threads such as this:
http://www.gog.com/forum/general/known_scammers/page1
& plenty of advice on the matter:
http://www.gog.com/forum/general/gog_forums_for_beginners/post1

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Tripas: Still, following Steam's example, every user has their own ID number, so no matter what they do to their profile, if you have that number it will always lead you back to them.
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Lemon_Curry: Does anyone have access to that number or does it require prior trading with the same user?

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Tripas: It's a really robust system, GoG would really only stand to benefit from having something like that too.
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Lemon_Curry: It sounds great and I imagine it would be quite simple to implement the most basic part of the mutually binding confirmation process (though I'm certainly no expert).

Thanks a lot for the explanation (+1). :)

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Tripas: And that could happen with GoG too: people want to use a specific name online and if they can't then that could mean they won't play said game online on GoG or they'll just get it somewhere else.
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Lemon_Curry: Well, if I remember correctly it was possible to enter an entirely different username when playing Aliens Versus Predator Classic 2000 in the early Galaxy test version multiplayer:
http://www.gog.com/news/giveaway_aliens_vs_predator_classic_2000

I have no idea if it still works like that as I'm not using Galaxy (and uninstalled the game because the logout prompt didn't work).
AvP 2000 had its installer changed so that it no longer requires the Launcher that may have been giving you trouble :)