Installation failed, configuration error, page 1 - Forum

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StarSauron

New User

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Registered: Sep 2015

From Germany

Posted May 25, 2019

1

Installation failed, configuration error

Hi, I simply can't install any more games. It does give me each time this error message.

Installation failed, configuration error

any idea what to do, did reinstall 2 times GoG galaxy

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Maxvorstadt

I is more stronger than Darth Vapour!

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Registered: Apr 2014

From Germany

Posted May 25, 2019

2

Use the offline installers instead of Galaxy.

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high rated

Ashleee

Little Potato

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GOG.com Team

Registered: Jun 2017

From Poland

Posted May 25, 2019

3

high rated

StarSauron: Installation failed, configuration error

Hi, I simply can't install any more games. It does give me each time this error message.

Installation failed, configuration error

any idea what to do, did reinstall 2 times GoG galaxy

Please try making a clean install of GOG Galaxy.

First uninstall GOG Galaxy by running the unins000.exe file located in the GOG Galaxy installation folder (by default C:\Program Files (x86)\GalaxyClient).

Make sure that following folders are also removed:
C:\ProgramData\GOG.com
C:\Users\All Users\GOG.com
C:\Users\*username*\AppData\Local\GOG.com\Galaxy\Configuration
where *username* should be your Windows Account Username.
You made need to show hidden files and folders in the "Folder and search options", if you haven't done so already.
https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Restart your computer. Then download the latest version of GOG Galaxy from our website:
http://www.gog.com/galaxy
and run the installation as administrator.

If it doesn't help, please describe the steps you've tried and create a ticket here.

Maxvorstadt Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

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Maxvorstadt

I is more stronger than Darth Vapour!

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Registered: Apr 2014

From Germany

Posted May 25, 2019

4

Question to OP: Can you install othe games/programs, or does it affect all programs you try to install? Maybe your HD is slowly biting the dust!

StarSauron Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

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StarSauron

New User

Sorry, data for given user is currently unavailable. Please, try again later. View profile View wishlist Start conversation Invite to friends Invite to friends Accept invitation Accept invitation Pending invitation... User since {{ user.formattedDateUserJoined }} Friends since {{ user.formattedDateUserFriended }} Unblock chat User blocked This user's wishlist is not public. You can't chat with this user due to their or your privacy settings. You can't chat with this user because you have blocked him. You can't invite this user because you have blocked him.

Registered: Sep 2015

From Germany

Posted May 25, 2019

5

StarSauron: Installation failed, configuration error

Hi, I simply can't install any more games. It does give me each time this error message.

Installation failed, configuration error

any idea what to do, did reinstall 2 times GoG galaxy

Ashleee: Please try making a clean install of GOG Galaxy.

First uninstall GOG Galaxy by running the unins000.exe file located in the GOG Galaxy installation folder (by default C:\Program Files (x86)\GalaxyClient).

Make sure that following folders are also removed:
C:\ProgramData\GOG.com
C:\Users\All Users\GOG.com
C:\Users\*username*\AppData\Local\GOG.com\Galaxy\Configuration
where *username* should be your Windows Account Username.
You made need to show hidden files and folders in the "Folder and search options", if you haven't done so already.
https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Restart your computer. Then download the latest version of GOG Galaxy from our website:
http://www.gog.com/galaxy
and run the installation as administrator.

If it doesn't help, please describe the steps you've tried and create a ticket here.

thanks, it works now

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