It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionI left residue of SOMA on my computer and now it struggles to download on GOG(14 posts)solved(14 posts)solved
(14 posts)solved
Pages:
1
This is my favourite topic
Posted July 25, 2024
A few months ago, I was downloading SOMA to Steam on an external HDD and it disconnected, causing the installation to corrupt and be unfixable. I made a dumb mistake of deleting the already downloaded files and it took a lot of work to fix it. Steam would think the game was there and try to download it without writing the files. I had to uninstall and reinstall steam and Soma to eventually get it to work, and uninstalling still caused issues later.

Now I got SOMA on GOG and the same problem has come up - I start the download and it gets stuck at the 'allotting disk space' phase. I'm not sure what's causing the issue or where it's stuck - my external drives are formatted so I can only guess some soma-space-checking file on my laptop is floating around hidden and corrupted.

GOG luckily has direct download so I can work around this, but it would be nice to know if anyone has ever had or heard of this particularly obscure issue and could suggest a fix - maybe some software like Geek that I could use to identify the corrupted files and reset my computer's concept of SOMA to 'not downloaded/downloading'?

Note: I don't know if this problem is unique to Soma but I suspect it is a general problem with game installs being interrupted by a HDD/SDD disconnect. I just don't know its cause and am not sure where to post it to get help.
Post edited July 25, 2024 by UnorthofoxOrder
This question / problem has been solved by TheBigCoreimage
Posted July 25, 2024
avatar
UnorthofoxOrder: A few months ago, I was downloading SOMA to Steam on an external HDD and it disconnected, causing the installation to corrupt and be unfixable.
Maybe the temporary installer files go to the main drive and you don't have enough free space there? If not and the issue is leftover installer files, there should be a few tools one can download to clean up things like that.
Posted July 25, 2024
avatar
UnorthofoxOrder: A few months ago, I was downloading SOMA to Steam on an external HDD and it disconnected, causing the installation to corrupt and be unfixable.
avatar
JacobSlatter: Maybe the temporary installer files go to the main drive and you don't have enough free space there? If not and the issue is leftover installer files, there should be a few tools one can download to clean up things like that.
There's definitely enough space in the main drive. I think it is leftover installer files. I'll try look up cleaners for those. Thank you!
Posted July 25, 2024
avatar
UnorthofoxOrder: There's definitely enough space in the main drive. I think it is leftover installer files. I'll try look up cleaners for those. Thank you!
I'm guessing galaxy also has some folder somewhere where it keeps installation files. It might be somewhere in the hidden appdata folder if one is using windows. Don't know where it would be on other OSs. If you could find that location and clean out the temporary installer files within the folder you might get it working.

This post seems to indicate there might be a way to find the temporary files folder within the galaxy settings.
Post edited July 25, 2024 by JacobSlatter
Posted July 25, 2024
avatar
UnorthofoxOrder: There's definitely enough space in the main drive. I think it is leftover installer files. I'll try look up cleaners for those. Thank you!
avatar
JacobSlatter: I'm guessing galaxy also has some folder somewhere where it keeps installation files. It might be somewhere in the hidden appdata folder if one is using windows. Don't know where it would be on other OSs. If you could find that location and clean out the temporary installer files within the folder you might get it working.

This post seems to indicate there might be a way to find the temporary files folder within the galaxy settings.
Well, the issue originates from a faulty steam installation. I may need to check within steam settings as well if there is such an equivalent to gog's galaxy settings.

AppData definitely sounds like a good place to look. I used CleanDisk to wipe out temporary files to start but am downloading another game while researching cleaners, so will look if these solutions are working after.



Also, I had this same disconnect issue happen to me today while downloading from GOG - and miraculously the download picked up just fine afterwards! I think this is something with steam DRM or similar but that makes it more confusing why GOG would be affected.
Post edited July 25, 2024 by UnorthofoxOrder
Posted July 25, 2024
avatar
UnorthofoxOrder: Also, I had this same disconnect issue happen to me today while downloading from GOG - and miraculously the download picked up just fine afterwards! I think this is something with steam DRM or similar but that makes it more confusing why GOG would be affected.
Some gog games seem to have some 'deactivated' steam dll files and the like in some of them. Maybe that is why.
This old staff post seems to indicate one should try disabling their AV while downloading games through galaxy.
Post edited July 25, 2024 by JacobSlatter
Posted July 25, 2024
avatar
UnorthofoxOrder: Also, I had this same disconnect issue happen to me today while downloading from GOG - and miraculously the download picked up just fine afterwards! I think this is something with steam DRM or similar but that makes it more confusing why GOG would be affected.
avatar
JacobSlatter: Some gog games seem to have some 'deactivated' steam dll files and the like in some of them. Maybe that is why.
This old staff post seems to indicate one should try disabling their AV while downloading games through galaxy.
Sure, I'll look into this as well, thank you!


Doesn't seem the basic cleanup worked...the topic you posted interests me. I think this install would work fine on another computer as well. Very strange.
Post edited July 25, 2024 by UnorthofoxOrder
Posted July 25, 2024
Why not just use something like Innoextract and skip GOG's no-worky installers?
Posted July 25, 2024
avatar
dnovraD: Why not just use something like Innoextract and skip GOG's no-worky installers?
OP isn't using the offline installers. They're trying to use galaxy and having issues due to left over game install files.
Post edited July 25, 2024 by JacobSlatter
Posted July 25, 2024
avatar
UnorthofoxOrder: A few months ago, I was downloading SOMA to Steam on an external HDD and it disconnected, causing the installation to corrupt and be unfixable. I made a dumb mistake of deleting the already downloaded files and it took a lot of work to fix it. Steam would think the game was there and try to download it without writing the files. I had to uninstall and reinstall steam and Soma to eventually get it to work, and uninstalling still caused issues later.

Now I got SOMA on GOG and the same problem has come up - I start the download and it gets stuck at the 'allotting disk space' phase. I'm not sure what's causing the issue or where it's stuck - my external drives are formatted so I can only guess some soma-space-checking file on my laptop is floating around hidden and corrupted.

GOG luckily has direct download so I can work around this, but it would be nice to know if anyone has ever had or heard of this particularly obscure issue and could suggest a fix - maybe some software like Geek that I could use to identify the corrupted files and reset my computer's concept of SOMA to 'not downloaded/downloading'?

Note: I don't know if this problem is unique to Soma but I suspect it is a general problem with game installs being interrupted by a HDD/SDD disconnect. I just don't know its cause and am not sure where to post it to get help.
Ditch GOG Galaxy and download SOMA’s offline installer, then use the command line tool Inno-extract on the offline installer to extract the game files to a folder of your choice.

Windows - How to Open Command Prompt

Inno-Extract - Download Link

Innoextract - Man Page

For example:

inno-extract.exe -d soma-gog soma-installer.exe extracts the SOMA game files to a folder called soma-gog.

You can change the folder name after the -d switch to any name you want.
Posted July 25, 2024
I am fine with direct install - that's why I bought from GOG instead of Steam (my steam copy was family shared, but clearly that's not the root of the issue if GOG galaxy is affected). However, will I be able to add the game to galaxy from a direct install later via the 'find my files' etc ? I don't have time to check for updates for every game and galaxy doing that automatically is the main reason I use it.
Posted July 26, 2024
If your external drive disconnects randomly during writes, I would try to find the cause before using it any further. I very much doubt that it is specific to Soma. Filesystem check is in order, followed by checking powersaving settings like usb suspend, check or swap the usb cable. Is its power supply sufficient? HDD or SSD? Temps ok during writes? Connected directly or through some hub? Steam has an option to clear the download cache somewhere in the settings, so you don't have to do it manually. It's there to fix the unfixable, sorta.

Alternatively download to the main drive and work from there to see if there are any issues that way.
Posted July 26, 2024
avatar
UnorthofoxOrder: However, will I be able to add the game to galaxy from a direct install later via the 'find my files' etc ? I don't have time to check for updates for every game and galaxy doing that automatically is the main reason I use it.
Since you have galaxy installed, the game's desktop shortcut should launch galaxy after a direct install.
avatar
Spectrum_Legacy: If your external drive disconnects randomly during writes, I would try to find the cause before using it any further.
I second this as well, best to make sure the external drive is operating without issue.
Post edited July 26, 2024 by JacobSlatter
Posted July 26, 2024
avatar
Spectrum_Legacy: If your external drive disconnects randomly during writes, I would try to find the cause before using it any further. I very much doubt that it is specific to Soma. Filesystem check is in order, followed by checking powersaving settings like usb suspend, check or swap the usb cable. Is its power supply sufficient? HDD or SSD? Temps ok during writes? Connected directly or through some hub? Steam has an option to clear the download cache somewhere in the settings, so you don't have to do it manually. It's there to fix the unfixable, sorta.

Alternatively download to the main drive and work from there to see if there are any issues that way.
I touched the drive's loader to move it out of the sun and it jostled the cable out of line. The drive is new and doing perfectly. It was my fault for being a clumsy and careless oaf.
Pages:
1
This is my favourite topic
Community
General discussionI left residue of SOMA on my computer and now it struggles to download on GOG(14 posts)solved(14 posts)solved
(14 posts)solved