Posted August 22, 2021
1. Background.
I have always used CNY as my currency since I resided in Mainland China for several years. The application accepted UnionPay, Wechat pay, and Alipay (the last two are for Mainland Chinese only).
Several days ago I have moved to Hong Kong SAR and my GOG Galaxy currency changed to USD. The choice to use USD in HK SAR is more than questionable but the shop permanently locks currency to USD in the privacy settings. There is no option of using UnionPay, Wechat pay, and Alipay anymore. But there is an option for how to change the currency.
2. Options.
In both options, you need a working VPN service since the shop currency is bonded to your IP address. Also, beware - the choice of using certain VPN services is your own responsibility.
1) If you use GOG Galaxy you may delete the folder 'common' in your GOG Galaxy directory on your laptop.
I didn't use this option.
2) If you accidentally accepted cookies and other info from the website, you need to delete them in your browser settings. Then, change your IP (the easiest way - VPN), then access the GOG website and check the language and pricing on the main page. It should change. If it didn't change try to reload the page using ctrl+F5. Then, log in. You will see an option now: USD or the currency based on your IP.
3. Comparison to other services.
GOG allows changing currency but requires a VPN service to make it happen. However, customer support is useless in helping here. I have tried - they just told: "Oh, we can't help you, it's based on the IP".
EGS doesn't allow any changes in the currency settings unless you physically changed your location. As for the Mainland users, they only accept Wechat pay and Alipay. So, it means foreigners residing in Mainland China are excluded from the services of EGS, since they can only use UnionPay. EGS doesn't provide UnionPay support.
Steam allows region changing and as a result changing of the currency. IP doesn't automatically change your shop preferences. For the Mainland Chinese users (both: foreigners and Chinese) all types of pay are allowed, including UnionPay. It's very convenient.
UPD.: recently (October 2021) UnionPay is not allowed for use in Steam. Only Alipay and Wechat pay. However, these two services can be used ONLY with the Mainland China ID. Foreigners are not allowed to use them.
I wish the services made similar policies of freedom to choose the currency and payment method.
I hope this guide will help someone since there are questions about 'locked' currency in the GOG Galaxy app. I have found the solution myself. The customer support didn't help me. And I also saw several posts here and on Reddit regarding the same issue.
P.S.: sometimes it's impossible to post a message if there is any directory link in your post. It may be related to the reputation restrictions.
I have always used CNY as my currency since I resided in Mainland China for several years. The application accepted UnionPay, Wechat pay, and Alipay (the last two are for Mainland Chinese only).
Several days ago I have moved to Hong Kong SAR and my GOG Galaxy currency changed to USD. The choice to use USD in HK SAR is more than questionable but the shop permanently locks currency to USD in the privacy settings. There is no option of using UnionPay, Wechat pay, and Alipay anymore. But there is an option for how to change the currency.
2. Options.
In both options, you need a working VPN service since the shop currency is bonded to your IP address. Also, beware - the choice of using certain VPN services is your own responsibility.
1) If you use GOG Galaxy you may delete the folder 'common' in your GOG Galaxy directory on your laptop.
I didn't use this option.
2) If you accidentally accepted cookies and other info from the website, you need to delete them in your browser settings. Then, change your IP (the easiest way - VPN), then access the GOG website and check the language and pricing on the main page. It should change. If it didn't change try to reload the page using ctrl+F5. Then, log in. You will see an option now: USD or the currency based on your IP.
3. Comparison to other services.
GOG allows changing currency but requires a VPN service to make it happen. However, customer support is useless in helping here. I have tried - they just told: "Oh, we can't help you, it's based on the IP".
EGS doesn't allow any changes in the currency settings unless you physically changed your location. As for the Mainland users, they only accept Wechat pay and Alipay. So, it means foreigners residing in Mainland China are excluded from the services of EGS, since they can only use UnionPay. EGS doesn't provide UnionPay support.
Steam allows region changing and as a result changing of the currency. IP doesn't automatically change your shop preferences. For the Mainland Chinese users (both: foreigners and Chinese) all types of pay are allowed, including UnionPay. It's very convenient.
UPD.: recently (October 2021) UnionPay is not allowed for use in Steam. Only Alipay and Wechat pay. However, these two services can be used ONLY with the Mainland China ID. Foreigners are not allowed to use them.
I wish the services made similar policies of freedom to choose the currency and payment method.
I hope this guide will help someone since there are questions about 'locked' currency in the GOG Galaxy app. I have found the solution myself. The customer support didn't help me. And I also saw several posts here and on Reddit regarding the same issue.
P.S.: sometimes it's impossible to post a message if there is any directory link in your post. It may be related to the reputation restrictions.
Post edited December 26, 2021 by babutto