The GOG website constantly crashes my display. I use a tv for my display in my living room, and for a while I have had this problem. It used to occur on all kinds of sites, usually when playing video files, and more often when I had mulitple tabs open. I found a solution by downgrading my Firefox to a previous version. Problem solved. Except...

The GOG website crashed my dang display again (tested to my satisfaction a number of times). No problems on any other sites where such issues occurred. No additional tabs open. And my tv just randomly goes blank, and will remain as such unless I unplug and replug the HDMI cable.

Only your website does this, particularly on game pages. Is there a less feature-intensive version I can visit? This issue makes me frustrated and miserly when it occurs - I like your service, but I'm not walking back and forth across my living room every time I want to see a game description.

I'm not as savvy as some, but I'm happy to provide any specs that may help in resolving this issue.

Thanks.

*Edit: Thank everyone for your suggestions. Disabling hardware acceleration in FF seems to be doing the trick so far, so I have marked a post as the solution (there were two, I chose the one with the link, though thank you to both of you!)

Did the issue ever happen outside of Firefox? Have you tried other browsers? Have you tried different screen resolutions, in the graphics settings of your OS? The true bug could be inside your TV, if it isn't handling your video mode properly (assuming the current mode is supposed to be supported). Also make sure you have the latest drivers installed for your graphics card.

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Firstly I'll say that I'm not expert, but I have had the odd issue using HDMI connections for a number of devices in the past.

TV goes blank and requires unplug/replug to work again? Your drivers dropped the connection and had to reshake with the HDMI interface (TV) again I'd say. And/or it tried to force an unsupported resolution to the TV and the TV rejected it.

I don't think it's completely the website's fault given that there are likely more users than just you with a similar setup, but a problem with your drivers & hardware handling the embedded video in the site somehow.

Just for generic troubleshooting, try using a blocker and prevent the video assets from loading on the webpage. See if the problem occurs while they're blocked.

And instead of unplugging the cable entirely, try turning the TV set off with the remote. Wait about 20 seconds, then power it up again, or cycling your HDMI inputs with second inbetween (how a TV renegotiates a HDMI handshake differs from model to model). If you can get the screen back up again without unplugging the actual cable the blanking is a result of a dropped handshake. What causes the handshake issue? Hardware. That's about as specific as I can be, hardware and therefore drivers.

You can also troubleshoot and buy a new HDMI cable, but seemingly your issue is only with a specific website somehow. GOG sources its videos from YT I think. Do you watch embedded youtube videos OK on your setup elsewhere online? Try a video search in DuckDuckGo and watch an embedded from there.

Just throwing around some ideas. Dunno if I'm talking out of my butt here. Typically speaking some older TVs really had issues with HDMI connections and the newer secure handshaking.

You are using a "smart tv" to access the website (most likely Android" or using a pc connected to it?

Did you try to deactivate hardware accleration in Firefox and check if the problem persists?

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Happy to help.