cooldanix: When I want to lauch the GOG Galaxy.exe file, it literally does nothing... Can't play any of my games :/ Please help me

deleted_user: deleted_user:
All your games are playable without Galaxy (except Gwent), simply launch them from the exe file or a shortcut. As far as Galaxy not working... open task manager, is it running in the background?

As reported by another user, they found success fixing this issue by doing the following:

hohiro: You could take a look into the json files in C:\programdata\gog.com\galaxy with a text editor. They should have plain text in them. For me one of these files (communication_config.json) was corrupt on my laptop and deleting it made Galaxy rebuild it and start normally again.

Due note you have to show hidden files to see ProgramData.

cooldanix: I did what you said and executed the games instead of the GOG Galaxy and it worked :D but when I try to look for any GOG app in the task manager, nothing comes up. And I deleted the communication_config.json file but nothing happened still.

deleted_user: deleted_user:
Was Galaxy working before? Did it stop after an client update or something like that? You may have to try uninstalling Galaxy then importing your games again by going to the GOG COM logo -> scan and import.

You may also want to reach out to GOG support so they can better troubleshoot this issue with you.

cooldanix: Galaxy was working fine a month ago, I went on a vacation for a month and when I came back, Galaxy was not working at all :/ how do I import the game? What are the steps? Oh and by the way, I bought Populous - The Beginning like 3 months ago and could never play it, I'm on Windos 10 64 bit