It seems that you're using an outdated browser. Some things may not work as they should (or don't work at all).
We suggest you upgrade newer and better browser like: Chrome, Firefox, Internet Explorer or Opera

×
Community
General discussionGOG Galaxy doesnt open (checksum doesn't match)(11 posts)(11 posts)
(11 posts)
Pages:
1
This is my favourite topic
Posted September 01, 2022
After trying to update win 10 to newer? version (I failed) and after that couldn't open GOG galaxy and play games. I'm getting message "GOG Galaxy executable checksum odesn't match. Please reinstall application". I tried reinstalling it 2 times but still problem exists. Please help
Attachments:
gog.png (6 Kb)
No posts in this topic were marked as the solution yet. If you can help, add your reply
Posted September 01, 2022
Maybe you should look into sorting out the failed Windows 10 update you performed, and what damage that may have done to your system...?.
Posted September 01, 2022
Can you access your games through your account?
https://www.gog.com/en/account
Posted September 01, 2022
avatar
FrodoBaggins: Can you access your games through your account?
https://www.gog.com/en/account
I can open my profile in site, but I installed games to GOG galaxy app and can't open them without it (nothing happens)
avatar
Trooper1270: Maybe you should look into sorting out the failed Windows 10 update you performed, and what damage that may have done to your system...?.
I have rebooted my computer 5 times by that time and nothing changed
Post edited September 01, 2022 by mordziaty123
Posted September 01, 2022
Did you open a support ticket like the error message recommends? Others are having the same problem but haven't found a solution:
help me: Error! Galaxy executable checksum doesn't match
avatar
mordziaty123: I tried reinstalling it 2 times but still problem exists.
Did you perform a clean reinstall, as follows?
1. Uninstall GOG Galaxy from the Windows Control Panel.
2. Open File Explorer and enter %ProgramFiles(x86)% into the address bar. If the GOG Galaxy folder has been left behind, delete it.
3. Enter %AllUsersProfile% into the address bar. If the GOG.com folder has been left behind, move it to the desktop.
4. Install using the latest full installer that doesn't download anything from the Internet.
avatar
mordziaty123: I installed games to GOG galaxy app and can't open them without it (nothing happens)
Did you try launching them by opening File Explorer and double-clicking the game executable in the installation folder? The shortcuts will try to launch GOG Galaxy, so those wouldn't work if GOG Galaxy no longer works.

Edit: fixed typo.
Post edited September 01, 2022 by Ice_Mage
Posted September 02, 2022
avatar
FrodoBaggins: Can you access your games through your account?
https://www.gog.com/en/account
avatar
mordziaty123: I can open my profile in site, but I installed games to GOG galaxy app and can't open them without it (nothing happens)
avatar
Trooper1270: Maybe you should look into sorting out the failed Windows 10 update you performed, and what damage that may have done to your system...?.
avatar
mordziaty123: I have rebooted my computer 5 times by that time and nothing changed
You don't need the galaxy client. Uninstall it and forget about it.
Download the normal game installers from your account. That's why I gave the link.
Posted September 02, 2022
avatar
Ice_Mage: Did you open a support ticket like the error message recommends? Others are having the same problem but haven't found a solution:
help me: Error! Galaxy executable checksum doesn't match
avatar
mordziaty123: I tried reinstalling it 2 times but still problem exists.
avatar
Ice_Mage: Did you perform a clean reinstall, as follows?
1. Uninstall GOG Galaxy from the Windows Control Panel.
2. Open File Explorer and enter %ProgramFiles(x86)% into the address bar. If the GOG Galaxy folder has been left behind, delete it.
3. Enter %AllUsersProfile% into the address bar. If the GOG.com folder has been left behind, move it to the desktop.
4. Install using the latest full installer that doesn't download anything from the Internet.
avatar
mordziaty123: I installed games to GOG galaxy app and can't open them without it (nothing happens)
avatar
Ice_Mage: Did you try launching them by opening File Explorer and double-clicking the game executable in the installation folder? The shortcuts will try to launch GOG Galaxy, so those wouldn't work if GOG Galaxy no longer works.

Edit: fixed typo.
Uninstalled everything just like you wrote, installed it again but still it crashes
I send them crash logs or w/e logs they were but i got no response as of now
avatar
mordziaty123: I can open my profile in site, but I installed games to GOG galaxy app and can't open them without it (nothing happens)

I have rebooted my computer 5 times by that time and nothing changed
avatar
FrodoBaggins: You don't need the galaxy client. Uninstall it and forget about it.
Download the normal game installers from your account. That's why I gave the link.
I'm saving this option as last resort, but seeing that it's not just me and people have this problem for weeks with no solution Im thinking about doing it soon..
Post edited September 02, 2022 by mordziaty123
Posted September 03, 2022
wonder if it's a hardware issue. bad sectors maybe.

You might do a scandisk, right-click on the main drive, go to properties, tools, check disk. Then check the option to scan for bad sectors. Likely it will refuse and say you need to reboot (as file locks and all that jazz). This will take several hours, and may also repair some sectors if ECC hardware wise can handle it.

A few months ago i was having drive issues and someone commented on a specific windows utility to run to fix sectors as well for NTFS. Didn't work for me due to the drives basically failing and taking a few days to back up my files in a slow arduous process.
Posted September 03, 2022
avatar
rtcvb32: wonder if it's a hardware issue. bad sectors maybe.

You might do a scandisk, right-click on the main drive, go to properties, tools, check disk. Then check the option to scan for bad sectors. Likely it will refuse and say you need to reboot (as file locks and all that jazz). This will take several hours, and may also repair some sectors if ECC hardware wise can handle it.

A few months ago i was having drive issues and someone commented on a specific windows utility to run to fix sectors as well for NTFS. Didn't work for me due to the drives basically failing and taking a few days to back up my files in a slow arduous process.
Scanned both discs and there was only some kind of issue on disc D (where i have games) and it didn't change anything
Posted September 03, 2022
avatar
mordziaty123: Scanned both discs and there was only some kind of issue on disc D (where i have games) and it didn't change anything
That was far too short for a sector scan. But if you're happy with it, then i am not sure what to suggest.
Posted July 30, 2024
avatar
Ice_Mage: Did you open a support ticket like the error message recommends? Others are having the same problem but haven't found a solution:
help me: Error! Galaxy executable checksum doesn't match

Did you perform a clean reinstall, as follows?
1. Uninstall GOG Galaxy from the Windows Control Panel.
2. Open File Explorer and enter %ProgramFiles(x86)% into the address bar. If the GOG Galaxy folder has been left behind, delete it.
3. Enter %AllUsersProfile% into the address bar. If the GOG.com folder has been left behind, move it to the desktop.
4. Install using the latest full installer that doesn't download anything from the Internet.

Did you try launching them by opening File Explorer and double-clicking the game executable in the installation folder? The shortcuts will try to launch GOG Galaxy, so those wouldn't work if GOG Galaxy no longer works.

Edit: fixed typo.
avatar
mordziaty123: Uninstalled everything just like you wrote, installed it again but still it crashes
I send them crash logs or w/e logs they were but i got no response as of now
avatar
FrodoBaggins: You don't need the galaxy client. Uninstall it and forget about it.
Download the normal game installers from your account. That's why I gave the link.
avatar
mordziaty123: I'm saving this option as last resort, but seeing that it's not just me and people have this problem for weeks with no solution Im thinking about doing it soon..
I just had this issue and this was the answer. Once it is all uninstalled, download the offline installer from here https://content-system.gog.com/open_link/download?path=/open/galaxy/client/2.0.73.27/setup_galaxy_2.0.73.27.exe
Post edited July 30, 2024 by Gremiteh
Pages:
1
This is my favourite topic
Community
General discussionGOG Galaxy doesnt open (checksum doesn't match)(11 posts)(11 posts)
(11 posts)