Hi

No idea what account it's talking about.
What I did is a Boot drive wipe (original Win 7 version GoG was installed on boot drive).
Installed Windows 8.1 fresh, deleted the MS account and switched to a Local Account before installation of any launchers or games. Had to install GoG Galaxy as Administrator and the install is on 2nd drive, not boot drive. There is nothing in the lock folder and many folders are empty.
I cannot launch Galaxy and reinstall my games.

Need Help ASAP.
Thanks.

You can log into a web browser and download the offline installers from your library.

As for GOG Galaxy, right-click the taskbar and choose Task Manager. Check the Users tab to make sure there really isn't another instance running. If there's nothing, try a clean install:
1. In File Explorer, enter the following into the address bar. Move those folders somewhere like the desktop for safekeeping.
%AllUsersProfile%\GOG.com\Galaxy\
%LocalAppData%\GOG.com\Galaxy\
Additionally, if you ever took screenshots, you'll find them under <My Documents>\GOG Galaxy\Screenshots
2. Uninstall GOG Galaxy from the Windows Control Panel. Afterwards, make sure the installation folder is gone.
3. Use the latest full installer (second link is for Windows).

Nope, clean re-install didn't work. Nothing running, services on manual, checked & double checked.
I even deleted all GoG.com folders from Program Files & (x86) & ProgramData & AppData Local/Roaming.

Geez Witcher 3 is 21 files at 4gb ea + patches and it's only 4.02, I am running 4.10. Nice "Work" NOT.

Set Administrators Account as Owner on both C:\Windows & C:\Users seems to have fixed GoG Launcher or installing it in the default C: drive location. Now I run with 2.0.62.26.
Did not fix EA Desktop DirectX Error, fails to override or check against current versions, though.