I'm having the issue as well. Any news on GOG fixing the offline installer?

Well, assuming you don't need any dependencies installed for you (like DirectX for example) you could have Galaxy install the game and then just "zip" up the game's install folder.

This would allow the install to be a simple "unzip" of an archive which is about as fast as you can do. You'd have to test it to be 100% sure it would work for your specific game. But most games would not have a problem with this.

This can be especially nice if the game has a bunch of DLC because it saves you from running multiple installers.


BTW compression can be multi-threaded, but decompression generally is not.

I just installed the game and no issues whatsoever, been playing for a few hours, and my rig is over 6-7 years old lol

The screen seemed that way, as Windows died. Before, everything was fine.
My GPU isn´t overclocked and I am using a Seasonic 850W as PSU.
My tower has installed 5 x 140 mm fans and 1 x 120 mm. There is no heat problem, right now.
I opened a ticket. As soon as the support will answer, I will contact you :)

Based on the last support message I received, it seems you are spot-on; they don't seem to think that there is anything wrong with the installer. I also don't think they are going to do much to investigate whether there is.


I've told support that this is not the answer to the problem, and that they should investigate and fix it. The only thing I'm seriously starting to consider is to request a refund. If they don't care when there is a problem, I don't care about this release I've waited so long for, and any further Sony releases. Yes, this seems drastic, but that's the only consequence they will truly feel, and probably the only one they care about.

We all know their "fix" will be a non-ironic recommendation of "just use Galaxy" *rolleyes*

They worked so hard on creating this mess, why do you think they will even try to undo it? From their PoV it's just a side effect of the "improvements" brought forth with the galaxification of the offline installers.

Thank you, good sir! 

Wow, this game has a insane amount of single files (156'602), they didn't pack anything into archives. And because of that it will also occupy 5GB more on your HDD / SSD than the game actually is in size.


I installed it using the offline installer btw, worked like a charm.


I suspect that some of the SSDs can't handle so many files being accessed in such a short time.
From the one screen shot with a blurred blue screen I could read something like "data_invalid".

Can confirm there is something strange with the installer. Took over 4 hours to finish the process, but had no crashes.
Maybe installing to an external HDD had something to do with it.
On the plus side, the game itself runs without problems so far.

That is pretty disturbing . i think there is some propabke cases. A/ overheating B/ hw failures C/ Malware
Interesting info AB20012

Most definitly. Single file access to external drives is always pretty slow. And having 156k of them ...

I installed to a local SDD from a network drive, had no problems and it was finished in an adequate time.

I had recieved the same copy and paste message of the support as answer :(
You are welcome :)

Sadly, I recieved same message of the support.

I shall use instead GoG Galaxy.

Well, that´s no solution :(

You all might have known, but I did not... I hoped that they would at least investigate whether there is a problem, and if there is, forward it to get fixed or fix it themselves. I suspect they are aware that there might be something wrong with the installer. According to a friendly support person, other customers also reported this issue. After reading DirtyRolando's latest reply, I decided to request a refund, and I will not buy it on GOG ever again. Inaction has consequences, and in this case, it results in a monetary loss, which I hope isn't the only thing they do care about.

Who says they didn't?
Some times finding a problem takes longer than half a day.
Fixing it might take even longer.

It's not as if the people here who say "causes Bluescreen" gave any details, support has to immagine their systems if that is what they get as a description. The installer obviously does not cause bluescreens on ALL systems.


Personally (just a shot out of the blue judging previous posts) I think it's the SSD overheating by the sheer number of single files to be written.

They might, I'm just not expecting it. Otherwise, support could have communicated this to me, instead of offering a generic list of possible fixes - most of which have to do with Galaxy (deactivating TLS 1.0, etc.) and not the offline installer.

I can rule this out for my system; temperatures remain low during installation. The problem, in my case, already starts when the process initiates, and the installer window can't be moved. This suggests to me that it isn't the system at fault; otherwise, logs and apps I used to monitor the installation might have shown something suspicious. Nothing gets blocked, the main installation folder is called .\GOG\GoW, the drive does not contain non-English letters (something I read could also cause problems with GoW installation), and nothing gets blocked or constantly uploaded to analyze files for viruses and malware. There is really nothing else I could think of to make sure that it isn't my system at fault.

SSD/NVME can cause the problem; the number of small files can massively slow it down, which doesn't seem to be a universal problem, and BSOD can be caused by any number of other problems and only coincide with the installation.

I'm not going to wait until they eventually start investigating the offline installer and find a solution for the problem when - based on replies to my posts - it doesn't seem likely that GOG sees something wrong with it, and Galaxy can be used to install it - if only for this once. As long as there are offline installers, I expect them to work, and the installation to finish in a matter of minutes. I just don't have high hopes, and that's why I decided to refund instead of waiting.