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General discussionGetting frustrated of GOG not updating older games(48 posts)(48 posts)
(48 posts)
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This is my favourite topic
Posted September 28, 2017
More and more GOG are getting more and more lazy and not updating older games (excluding dosbox run games) which should work out of the box when it clearly says it's compatible with Windows 10.

I have often feel i have to search the forums of said games and on the net for usermade patches and fixes. It is not acceptable. GOG Support usually giving standard formulaic answers like installing a directx package which doesn't do any difference and on top of that they're taking their sweet time.

I can accept that they're selling the games in unpatched states which either runs like shit on Win 10 or just blatantly doesn't work at all, but please don't state on the store page that they're compatble with Win 10.

It's just wrong!
Posted September 28, 2017
did something happen?
Posted September 28, 2017
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klappis: <vague rant>
So, which "older games" are you referring to specifically? Because in the overwhelming majority of cases, the source code for these games is held by the developer or publisher or has been permanently lost, and so any "fixes" to the games will usually involve workaround solutions that are very hacky in nature. Sometimes this can be as simple as changing the compatibility settings in Windows, but often it involves circumventing API calls in games by intercepting them through third-party software or replacing DLLs. Sometimes an enterprising tinkerer may have found a way to reverse-engineer a game to remove problems, but this can often be a matter of good luck. In any case, these fixes sometimes don't work in newer operating systems and there's no readily available replacement for them.
Post edited September 28, 2017 by _ChaosFox_
Posted September 28, 2017
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klappis: <vague rant>
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_ChaosFox_: So, which "older games" are you referring to specifically? Because in the overwhelming majority of cases, the source code for these games is held by the developer or publisher or has been permanently lost, and so any "fixes" to the games will usually involve workaround solutions that are very hacky in nature. Sometimes this can be as simple as changing the compatibility settings in Windows, but often it involves circumventing API calls in games by intercepting them through third-party software or replacing DLLs. Sometimes an enterprising tinkerer may have found a way to reverse-engineer a game to remove problems, but this can often be a matter of good luck. In any case, these fixes sometimes don't work in newer operating systems and there's no readily available replacement for them.
Not only that, but if GOG is to deploy any unofficial fixes, the current rightsholder to the game needs to accept that. The few exceptions where this occurred include (but are not limited to) Looking Glass Studios' games (Thief 1 & 2, System Shock 2) and Dungeon Keeper 2 (GOG had an exclusive deal with EA to fix the graphics renderer).

Old games need unofficial patches and various workarounds. Deal with it, no company is like Blizzard who has the actual integrity to patch up games from 1998.
Posted September 28, 2017
high rated
had a feeling i'd click on this topic and see no mention of that actual games being referred to.
Posted September 28, 2017
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fortune_p_dawg: had a feeling i'd click on this topic and see no mention of that actual games being referred to.
Welcome to the wonderful world of tech support. You get used to it.

"Show your work" gets forgotten right after graduation.
Posted September 28, 2017
On a scale of 0 to "Galaxy forced into our offline installers!",how terrible is the problem the OP has with this site? ;).Cheers
Posted September 28, 2017
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deja65: On a scale of 0 to "Galaxy forced into our offline installers!",
So the scale is 0 to 0? How is that a scale?

I jest! I jest!
Posted September 28, 2017
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deja65: On a scale of 0 to "Galaxy forced into our offline installers!",
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JMich: So the scale is 0 to 0? How is that a scale?

I jest! I jest!
Exactly.We are numb to everything here on GOG ;).Cheers
Posted September 28, 2017
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klappis: I can accept that they're selling the games in unpatched states which either runs like shit on Win 10 or just blatantly doesn't work at all, but please don't state on the store page that they're compatble with Win 10.
Maybe it isn't about Windows 10 itself, but something else in your system, be it your GPU drivers or whatever. Or have you received a confirmation that those games don't work on any Windows 10 systems, even though GOG claims it does?

With older games, if the gamecard states that certain OS (e.g. Windows 10) is supported, IIRC it means GOG has tested the game to work on N different configurations, including Windows 10. With newer games, I don't think GOG itself really tests it, they just list the supported OSes that the developer/publisher of the game states as supported OSes.

That still does not guarantee it will work on every PC out there (WIndows 10 or not), so yes it is still possible a game does not work on your particular Windows 10 system. In that case you should contact GOG support for a refund (they will first try to make it work for you, but if they can't, you will be refunded).

If you want to be 100% certain your purchased games work on your system, stick to console gaming and don't try to play PC games.
Post edited September 28, 2017 by timppu
Posted September 28, 2017
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klappis: ...
Please respond to the responses, mate.
Posted September 28, 2017
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klappis: ...
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tfishell: Please respond to the responses, mate.
Well - the OP opened this 4 hours ago. Maybe he is not constantly on the PC. I guess he will name some games at a later time. But I agree to what has been said here before - the complaint really is a bit vague. Maybe this will change when he replies to what already has been said and asked here. Just have patience :)
Posted September 28, 2017
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klappis: ...
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tfishell: Please respond to the responses, mate.
From experience, the more vague and the whinier the ask for "help", the smaller the chances of the OP to respond...
Posted September 28, 2017
At least, gog isn't as bad as Steam or Origins. Support works, replies in half the time the other services do and usually provide you with working solutions. My regular reply at Steam is: Contact the developers of game in question themselves, sorry, we can't do anything. Plus, other services dump games in store page, completely unoptimized... Not windows 10, not even in 7 or anything past XP are they playable on, most of their old games. GOG's at least run perfectly fine on 7 and they DO bother updating them, from time to time.

As said already, an old gamer must come prepared for community patches and fixes. GOG do the basic wetwork; we have to do the rest.
Post edited September 28, 2017 by KiNgBrAdLeY7
Posted September 28, 2017
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KiNgBrAdLeY7: As said already, an old gamer must come prepared for community patches and fixes. GOG do the basic wetwork; we have to do the rest.
I have to disagree here. GOG's policy is and was that games will run out of the box even onn newer systems. Even though the fact that several hardware combinations ect. might prevent this (like it was said before) they basically do guarantee that the game is running on systems that do meet the specifications on the gamecard. They will always try to get the game to work and if they do not succeed you can have your money back - that's part of their principles and I cannot remember that they changed that.
Post edited September 28, 2017 by MarkoH01
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This is my favourite topic
Community
General discussionGetting frustrated of GOG not updating older games(48 posts)(48 posts)
(48 posts)