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Hey, GOGgers,

We're not perfect, we're exploring new frontiers, and we make mistakes. We thought DRM-Free was so important that you'd prefer we bring you more DRM-Free games and Fair Price was less critical and that it could be sacrificed in some cases. The last two week's worth of comments in our forums (nearly 10k!), show that's not the case. We didn’t listen and we let you down. We shouldn't sacrifice one of our core values in an attempt to advance another. We feel bad about that, and we're sorry. Us being sorry is not of much use to you, so let’s talk about how we will fix it.

One: DRM-free forever. Abandoning fixed regional pricing means it will probably take longer to get some games, but you've made it clear that sacrificing fair pricing for more DRM-free games isn't acceptable.

Two: We will adamantly continue to fight for games with flat worldwide pricing. If that fails and we are required to have regional prices, we will make up the difference for you out of our own pockets. For now it will be with $5.99 and $9.99 game codes. In a couple of months, once we have such functionality implemented, we will give you store credit instead, which then you will be able to use towards any purchase and cover the price of it in full or partially. Effectively gamers from all around the world will be able to benefit from the US prices.

This will apply to every single game where we do not have flat pricing, such as Age of Wonders 3 (full details here), Divinity: Original Sin, and The Witcher 3. If you remember the Fair Price Package for The Witcher 2, this will be exactly the same.

Three: We still intend to introduce the pricing in local currencies. Let us explain why we want to do it and how we want to make it fair for everyone. From the very beginning our intention was to make things easier for users whose credit cards/payment systems are not natively in USD. The advantages are simple because the price is more understandable and easier to relate to. There would be no exchange rates involved, no transaction fees, and no other hidden charges. However after reading your comments, we realized we have taken an important element away: the choice. In order to fix this, we'll offer the option of paying in the local currency or the equivalent in USD. This way, how you pay is always your choice.

Four: You are what matters, and we will be sure to involve you all more in what we're doing and why we're doing it. Let's start by meeting you at GDC - we’d like to invite you to meet us face-to-face Monday the 17th at GDC. Obviously, not all of you can come to San Francisco, so we want to invite all of you to an online event with us early in April to ask us whatever you would like. More details soon.

The bottom line is simple: there may be companies that won't work with us (although we will work hard to convince the most stubborn ones ;). Yes, it means we might miss out on some games, but at the same time will remain true to its values and will keep on offering you the best of DRM-free gaming with Fair Prices.

Once again thank you for caring so much about We will work hard not to disappoint you again.

--Marcin "iWi" Iwinski & Guillaume "TheFrenchMonk" Rambourg
I was hoping that GOG might more get DRM-free AA(A) titles with the regional pricing thingy. We'll never know what might have happened, but one thing for sure is that it's pointless to talk about the could haves and should haves.

I don't see any visions of doom or despair for GOG because of this announcement; nothing has changed, essentially, and the few regionally priced games will be treated like TW2.

All this means is that there will be less regionally priced games on GOG, and who knows, maybe there will be some AA(A) titles amongst them.

But really, I don't know what to think- like I said, I don't like that this announcement is making people happy, and secondly, I don't like that this announcement is going to stop the whinging. Ahhhh, where's the whinging!?

Ah, here it is. I am sooothed.
Lodium: Well , you cant say that regional pricing have been handled well by any store so in that regard wordwide flat pricing is better even if somone gets its unfair.
Neobr10: Are you sure about that? In my opinion Steam does have some good examples of regional pricing done right (Russia and Brazil).
Yes, but thats only for a few contrys.
It doesnt take alot of looking around to find that some people still get shafted pretty hard.

regional pricing done right means across the whole store in my opinion.
Not only for some special contry,s here and there.
Post edited March 12, 2014 by Lodium
(...) Ty widziałeś, Moryc? Przecież to banda jakiś mięczaków jest! (..)

Rusty_Gunn: Agreed, it's not. But how is jacking up the the price higher than our 'Murican prices going to to help countries with less disposable income?
Strawman. Please, read my post carefully.
You are pretty generous. Wow.
Easy solution to this whole issue: price all games in Bitcoin :)

(Just kidding... sorta)
OldFatGuy: So why rip off some countries a big deal instead of just spreading the pain around so everyone gets a little?
Neobr10: Because of what i have already said. It's pretty naive to think that the world is homogeneous and that everyone can pay the same price anywhere. And if you read my post carefully, you'll see that i have never said that i was ok with some countries getting ripped off by regional pricing. Don't pull a strawman on me.
Strawman? You mean because you never said that you were ok with some countries getting ripped off by regional pricing??

OK, strawman, now tell me where I said that you said that.

I don't think strawman means what you think it means.
SirPrimalform: Well I must say this is extremely welcome! Thank you for listening eventually (I get that it takes time to agree on a U turn like this).

I hope someone can be more specific about how this relates to the classic games though. You talk about the choice to pay in local currency or the equivalent in USD... so does this mean € users can pay $5.99 for a $5.99 classic if they choose USD or does that mean the USD equivalent of €4.49, which is $6.22? The difference is not huge but it's still a question I'm interested in the answer to.
iWi: It relates to the classics as follows - if you choose USD you pay the USD price i.e. $5.99 as per your example. If you go for the local price you will pay a fixed price in given currency - for example €4.49. You are free to choose whatever works best for you at a given time and yes - currencies will fluctuate, so sometimes the USD price will be a better deal and sometimes the local price, but the differences should not be big.
That is awesome and exactly the answer I was hoping for, thank you!
Rusty_Gunn: Agreed, it's not. But how is jacking up the the price higher than our 'Murican prices going to to help countries with less disposable income?
Neobr10: Strawman. Please, read my post carefully.
Now I'm sure strawman doesn't mean what you think it means.
Post edited March 12, 2014 by OldFatGuy
GameBlazer: I've been a part of this site since you first launched, and haven't felt the need to post anything, until now, so please understand how strongly I feel when I say honestly, i think you've made a HUGE mistake.

GOG, to me, has always been first and foremost about Good Old Games. DRM-free is a bonus, but honestly? I go to this website for one reason alone. Because I want to legitimately purchase the forgotten gems of the past, and have them run easily on my machine.

The fact that you're caving because of a bunch of whining brats on a message board, and costing me the experience of playing classic gems from the past, is pathetic. I'm sure we'll never know what business partnerships you lost because of that flip-flopping, but if even ONE game from the past is now inaccessible because of your decision, then it wasn't worth it.

This is really, terribly disappointing. I thought that with your acquisition of the rights to sell System Shock 2, and hinting at a partnership with one of the last holdout corporations, that things were about to get amazing. But instead, there's been a severe drought of interesting releases, and honestly, the latest and greatest "indie" titles just don't cut it.

Get it together, GOG.
Wow, which classic games are you unable to play because of this decision?

Also, is there a particular reason why I wouldn't consider your post to be written by a "whining brat"?

Just wondering...
I was fairly disappointed when GOG announced the regional and fair pricing model. It upset me so much that I even felt encouraged to write my first Comment ever. Though I understood the reasons behind their decissions I felt let down because they caved in to the big publishers.

The measures GOG has take because of the many complaints and issues its customers had with fair pricing are truly amazing though. Making up for the differences because of regional pricing with game vouchers is the imho the best way they could have gone and I have to say I didn't expext this, nor did I think myself of that solution.

What's even better is that they changed about making all prices regional. I didn't like it at all when they first announced it, not because of the extra 10 cents, but because of priciple, that all gamers should be treated equally. I therefore wanted fixed pricing back. But what GOG did truly has blown me us the CHOICE to change the pricing to how we want it really is the best way to do it. Now I'm happy to pay those extra 10 cents just because I have don't have to, but I have the choice to give GOG a little extra!

Thank you GOG for listening and coming up those great ideas!
CharlesGrey: That's one thing I was wondering about, actually. But even if the sales of that game were bad, it's not necessarily ( solely ) because of the regional pricing situation. I was under the impression that many people were either expecting a more "impressive" pre-order release, or that they simply never heard of the game before and weren't really interested either way. ( I'm more or less in that last category myself. I've seen the older games of the series here at GOG but never played them, and it wasn't a title I was actively looking forward to. )
I think the general line of thought here was: "what, THATS the kind of games they've introduced regional pricing for?"

Regional pricing was presented as a golden key to open up vault of AAA DRM-free titles. No wonder that Age of Wonders 3 as first example has been received with cold. And I find that rather reasonable: there is absolutely no guarantee that better games await down the road. It's not worthy to sacrifice flat prices for a mere chance.

Age of Wonders 3 was also particular bad as justification, since developers already promised GOG version. It was up to them to realize that promise and GOG should be settings terms here.
high rated
As I wrote here I always trusted that GOG's intention had been good and even though I did feel disappointed I regarded them highly nonetheless.

I was, however, wrong when I thought that it had gone too far to fix it and indeed I'm so happy that I was wrong :D I admire that you've admitted that it was a mistake and the way you want to fix it. It's just awesome! It doubles my pleasure - not only I can enjoy having so many games, I can also enjoy buying them from you!

And since you banished your regional pricing policy my disappointment is gone with the wind ;P
happy.jpg (38 Kb)
Dear Gog,

i was unsure about regional pricing too because of several reasons but was happy to get those games DRM-free at the other side(because it was the only way to get them DRM-free at leat legal;)...the real fear was..that it could be the first step of Gog giving up their fight.
Hoever...if if you pay the difference of your own we still have regional pricing but you make the looses and if you make looses you will be weaker at your fight for DRM-free gaming.

Maybe you should add a "regional pricing badge" for all those games and a option to buy them without gift because...
well..long speech cut short...i don't wan't to have someone else pay my bill, at least you annoncement give me the feeling that regional pricing was really the only way to get those games...that might be a illusion but without illusion most things are ugly ;)
DF1871: ... Hoever...if if you pay the difference of your own we still have regional pricing but you make the looses and if you make looses you will be weaker at your fight for DRM-free gaming. ...
I hope they don't make loss, not because of this, just less profit per sale. But a lowered price will also increase the number of sales. So I hope profit will stay.

I guess people were just not willing to pay the really high prices. That's why they would have been weak in any case. It seems to me, you cannot win the fight for DRM free gaming with high prices.

Ghorpm: ...And since you banished your regional pricing policy my disappointment is gone with the wind ;P
Nice one. Banished is maybe the best release of the past few weeks here and people seem to have noticed because it was on the bestseller list for some time.
Post edited March 12, 2014 by Trilarion