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General discussionGalaxy Client Helper - I/O write bytes(15 posts)(15 posts)
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Posted August 07, 2016
From the task manager I've noticed that GalaxyClient Helper.exe process is constantly doing I/O writes, easily topping the chart of the process list doing even more writes than my download manager! Can someone explain what's going on? Why does it have to constantly write something?
I have an SSD and excessive writes will simply kill it over time. >.<
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gch_io_writes.png (20 Kb)
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Posted August 07, 2016
Good question, I'm curious too.
Posted August 12, 2016
Can we get any official response or is it possible to submit a bug report somewhere for GOG Client?
Posted August 12, 2016
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MaksL: Can we get any official response or is it possible to submit a bug report somewhere for GOG Client?
You are highly unlikely to get any official gog response here in the forums.

Submit a bug report here:
http://mantis.gog.com
Posted August 12, 2016
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MaksL: From the task manager I've noticed that GalaxyClient Helper.exe process is constantly doing I/O writes, easily topping the chart of the process list doing even more writes than my download manager! Can someone explain what's going on? Why does it have to constantly write something?
I have an SSD and excessive writes will simply kill it over time. >.<
Not sure what the proper answer to that is but I see I/O reads/writes increasing over time in Task Manager as you show however in Resource Monitor under the disk tab, it doesn't show Galaxy doing any disk I/O whatsoever, so I would presume that this is entirely network activity of Galaxy talking to GOG's backend servers. Most likely it is push/pull of chat data/status and other similar synchronization going on at the network level. If you're not seeing any ongoing disk I/O in the disk tab of Resource Monitor then I wouldn't really be concerned about it. For much more detailed info though you could install Process Explorer from Microsoft/SysInternals, which is an optional download that is a far superior Task Manager replacement.

HTH
Post edited August 12, 2016 by skeletonbow
Posted August 12, 2016
will investigate as well but dont think anything bad is ongoing.
Posted August 12, 2016
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MaksL: From the task manager I've noticed that GalaxyClient Helper.exe process is constantly doing I/O writes, easily topping the chart of the process list doing even more writes than my download manager! Can someone explain what's going on? Why does it have to constantly write something?
I have an SSD and excessive writes will simply kill it over time. >.<
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skeletonbow: Not sure what the proper answer to that is but I see I/O reads/writes increasing over time in Task Manager as you show however in Resource Manager under the disk tab, it doesn't show Galaxy doing any disk I/O whatsoever, so I would presume that this is entirely network activity of Galaxy talking to GOG's backend servers. Most likely it is push/pull of chat data/status and other similar synchronization going on at the network level. If you're not seeing any ongoing disk I/O in the disk tab of Resource Monitor then I wouldn't really be concerned about it. For much more detailed info though you could install Process Explorer from Microsoft/SysInternals, which is an optional download that is a far superior Task Manager replacement.

HTH
Interesting. But 19 GBs of data transferred in under 48 hours since client was launched without any new games downloaded? Seems too much for just chat and similar...
Posted August 12, 2016
Maybe there were some big updates to some of your games.
Posted August 12, 2016
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Barefoot_Monkey: Maybe there were some big updates to some of your games.
Nope, and as I said the counter is constantly doing writes with relatively slow bytes/second rate, but overtime it's a LOT of data written somewhere (network or disk - not sure exactly)...
Posted August 12, 2016
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MaksL: Nope, and as I said the counter is constantly doing writes with relatively slow bytes/second rate, but overtime it's a LOT of data written somewhere (network or disk - not sure exactly)...
Is there disk activity showing in Resource Monitor GalaxyHelper?
Post edited August 12, 2016 by skeletonbow
Posted August 12, 2016
can't reproduce it here. Seeing close to 0 disk activity and regarding the IO write bytes yes i see them but at an ultra slow rate which seems to be totally fine and really only some check-bytes/basic online communication. After having it running for like 30 minutes all my galaxy processes combined only have 30000 I/O write bytes which is completely reasonable.
Posted August 12, 2016
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MaksL: Nope, and as I said the counter is constantly doing writes with relatively slow bytes/second rate, but overtime it's a LOT of data written somewhere (network or disk - not sure exactly)...
When in Resource Monitor, it will tell you the exact files that are being written to by GalaxyHelper if it is writing to disk.
Post edited August 12, 2016 by skeletonbow
Posted August 14, 2016
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TT_TT_TT_TT: can't reproduce it here. Seeing close to 0 disk activity and regarding the IO write bytes yes i see them but at an ultra slow rate which seems to be totally fine and really only some check-bytes/basic online communication. After having it running for like 30 minutes all my galaxy processes combined only have 30000 I/O write bytes which is completely reasonable.
Steam has 243 I/O bytes written, Galaxy Client Helper - 9 GB since PC was rebooted in the morning (10 hours ago). That's a LOT of network activity in my book...
Post edited August 15, 2016 by MaksL
Posted August 15, 2016
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TT_TT_TT_TT: can't reproduce it here. Seeing close to 0 disk activity and regarding the IO write bytes yes i see them but at an ultra slow rate which seems to be totally fine and really only some check-bytes/basic online communication. After having it running for like 30 minutes all my galaxy processes combined only have 30000 I/O write bytes which is completely reasonable.
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MaksL: Steam has 243 I/O bytes written, Galaxy Client Helper - 9 GB since PC was reboot in the morning (10 hours ago). That's a LOT of network activity in my book...
will run a 5 hour + test tomorrow and post my results
Posted August 15, 2016
sadly didnt have enough time today to do a 5 hour test but did manage a 2 hour test.
Also ran Steam, Discord and Skype at the same time so we get something to compare it.

Left programs run idle for exactly 2hours and made sure no update or the like happened.

This are my readings:

Galaxy (Galaxy Helper and Galaxy Process combined) - 400000 I/O ( 0,4 Megabyte)
Steam 70000
Skype 12000
Discord 14000

So ya guess nothing to see there - i mean quite noteworthy that galaxy is 5 times than Steam but still 0,4 Megabytes aint that tragic - this would amount to a daily 4,8MB while steam would have 0,84 MB.
Can't reproduce your Gigabyte ratings at all.

Using Windows 10 here, 8GB Ram, Galaxy 1.1.12
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General discussionGalaxy Client Helper - I/O write bytes(15 posts)(15 posts)
(15 posts)