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GameRager: I get that you're upset, but it's the lesser "evil"....bans and thread lockings like candy, or warnings and a few posts being deleted.
See how you feel when posts of yours that don't break any rules go 'poof'. How about no 'evil'?

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GameRager: I said partially wrong....not fully....in case you thought I meant fully.
Not partially... not at all.

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GameRager: Anything demeaning of anyone(mod or user) is now being treated the same. It may have been a tad overkill but it seems comparatively fair & we've gotten some good things out of the new mods being here so far.
My post was critical... it was not 'demeaning'.

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GameRager: I was just trying to reply a bit as your post seemed interesting/worth replying to, is all.
You don't know what you're talking about and you're being hypocritical. This doesn't involve you and you'd disapprove if your unoffensive posts were poofed for daring to be critical GOG. You don't know when to stop and when NOT to get involved.

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GameRager: Worse overall? I have to disagree somewhat....spam cleanup, mass insulters dealt with(those who do so to get under some user's skin because they dislike them, I mean), etc.

You seem to only be looking at the negatives and not the positives.
Rep abuse, deletion of posts and authoritarian enforcement. Yeah... look at these other little things.
Post edited January 20, 2020 by GreasyDogMeat
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GreasyDogMeat: See how you feel when posts of yours that don't break any rules go 'poof'. How about no 'evil'?
If it happened i'd maybe ask another mod or staffer about it and if it could be reversed if it was ok to post.....it wouldn't bother me too much....I can always talk more civilly/reword or talk about other things.

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GreasyDogMeat: Not partially... not at all.
We can agree to disagree then on this bit.

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GreasyDogMeat: My post was critical... it was not 'demeaning'.
It is up to each mod's interpretation.....if you dislike the decision ask a higher up to review it.

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GreasyDogMeat: You don't know what you're talking about and you're being hypocritical
That bit did confuse me a bit so you're right a bit on that first part.

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GreasyDogMeat: This doesn't involve you and you'd disapprove if your unoffensive posts were poofed for daring to be critical GOG. You don't know when to stop and when NOT to get involved.
I'd contact higher ups, as I said above. Also you're posting in a public thread.....you have to account for the fact that some might reply to your posts who you weren't talking to.

If you want i'll let it go after this, though.

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GreasyDogMeat: Rep abuse, deletion of posts and authoritarian enforcement. Yeah... look at these other little things.
Does anything ever happen that doesn't have bad along with good in any part of life?

Also as I keep saying: If you dislike a decision contact higher ups in private and ask them to see if it really was rule breaking.

I will leave it at that and this bit: If you think I was trying to overly/meanly downplay your problem i'm sorry....I didn't mean for that.
Post edited January 20, 2020 by GameRager
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dtgreene: If the post with the problem is by a community mod or a GOG staff member, who should I report it to? Also, what process is there to make sure said reports are treated fairly?
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Bookwyrm627: I refer you back to the section you quoted.

Rule of thumb: Don't expect me to comment on behind-the-scenes processes.
Your answer, unfortunately, makes me less comfortable with the moderation than I was before getting an answer in the first place.
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Bookwyrm627: I refer you back to the section you quoted.

Rule of thumb: Don't expect me to comment on behind-the-scenes processes.
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dtgreene: Your answer, unfortunately, makes me less comfortable with the moderation than I was before getting an answer in the first place.
I'm not sure what you're looking for here.

If you have an issue with a community moderator post, you can either talk to the mod in question or you can bring it to the attention of the other mod(s) or a GOG staffer, whether by PM or by Support ticket. If you have an issue with a GOG staffer post, you have the exact same options you had before the community moderators were introduced.

As for behind-the-scenes processes: I've signed an NDA, so there are things I'm not going to talk about. If you want to ask questions about GOG policies, then go ahead and ask GOG.
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Bookwyrm627: I'm not sure what you're looking for here.

If you have an issue with a community moderator post, you can either talk to the mod in question or you can bring it to the attention of the other mod(s) or a GOG staffer, whether by PM or by Support ticket. If you have an issue with a GOG staffer post, you have the exact same options you had before the community moderators were introduced.
I believe dtgreene wanted this sort of answer originally, and the first was a bit vague/corporate/mysterious....though I could be wrong.

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Bookwyrm627: As for behind-the-scenes processes: I've signed an NDA, so there are things I'm not going to talk about.
Fair enough.....I would expect GOG to do no less with new hires, and I can see why you'd want to remain tight lipped on some things.

Question though: Do you know exactly what you can/cannot talk about(with little to no unknown areas of topics that could be brought up) or are you playing it by ear in part with regards to knowing what you can/cannot speak about?

(I am guessing it's the former)

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Bookwyrm627: If you want to ask questions about GOG policies, then go ahead and ask GOG.
If I may make a small joke: The way GOG replies to such questions, it's as if the whole company signed NDAs about themselves. ;)
-----------------------------------------------------------------------

Addition: Forgot to ask this.......Since its advised to not use old threads much and make new ones, I assume GOG will be cleaning up super old non-active threads into the archive forum?

I ask as it'd seem to make sense and you might be able to comment on this.

Thanks again. :)
Post edited January 21, 2020 by GameRager
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GameRager: I believe dtgreene wanted this sort of answer originally, and the first was a bit vague/corporate/mysterious....though I could be wrong.
*shrug* I basically rephrased my previous answer, because it still holds.

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GameRager: Question though: Do you know exactly what you can/cannot talk about(with little to no unknown areas of topics that could be brought up) or are you playing it by ear in part with regards to knowing what you can/cannot speak about?
I don't have a bullet list, but I do have guidelines.

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GameRager: Addition: Forgot to ask this.......Since its advised to not use old threads much and make new ones, I assume GOG will be cleaning up super old non-active threads into the archive forum?

I ask as it'd seem to make sense and you might be able to comment on this.
My personal suggestion is to only resurrect an old thread if the resurrection is on topic for the thread, and start a new thread for a new topic or a new thread for an off-topic discussion in an old thread. To be clear, this isn't some kind of official stance or moderation command, just my personal suggestion.

As far as archiving old threads, I have nothing to say.
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Telika: Just to avoid any misunderstanding about gog moderation and hate speech :

Here are the avatars that are deemed perfectly fantastically okay on this website. Don't post anything political in the text part of the forum though, because a code of conduct is supposed to apply there, and it can't be solely used against those who point out these avatars. It would end up showing (oh wait).

Keep it up, gog. Nobody left on the forums to mind, anyway.
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Carradice: Not sure what to make of that document (published when the tory Theresa May was prime minister) They put together Swastikas with Greenpeace. Hello?

But it is true that avatars featuring symbols related to some of those in the very first section of that document (e. g. akin to that "make Britain great again") have been allowed so far, apparently.
That official reference doc for the police in the UK has been criticized for listing hate groups along with humanitarian protesters, I suppose it's mostly meant as a logo recognition tool. I'm just referring to it for the racist movement icons, which you're allowed to publicize on gog through your avatar, and which are always defended with complacent dishonesty by the moderation of gog. I've had enough interactions with the mods about those flags to know what to expect of the "Prawo i Sprawiedliwosc"-era gog, and to measure what a PR joke their "code of conduct" is.

So yeah, seeing now a thread about moderation and "hate spech", given the staff's sympathies and the forum's demographics, makes me giggle. The people (staff and forumers) who'd be bothered by the trivialisation of racist and white nationalist ideologies are long gone, it's amusing to see a thread about moderation pop up so long after the time where these things were still debated here.
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dtgreene: Your answer, unfortunately, makes me less comfortable with the moderation than I was before getting an answer in the first place.
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Bookwyrm627: I'm not sure what you're looking for here.

If you have an issue with a community moderator post, you can either talk to the mod in question or you can bring it to the attention of the other mod(s) or a GOG staffer, whether by PM or by Support ticket. If you have an issue with a GOG staffer post, you have the exact same options you had before the community moderators were introduced.

As for behind-the-scenes processes: I've signed an NDA, so there are things I'm not going to talk about. If you want to ask questions about GOG policies, then go ahead and ask GOG.
I'm mainly concerned about the situation where:
* The mod or GOG staffer does not address the issue and continues to be abusive.
* After being reported to a different one, the issue gets escalated, but then the mod or GOG staffer in question makes the final decision that they didn't do anything wrong.

(In other words, what I'm saying is that, should it get to that point, the mod/staffer in question should not be the one to make the final decision.)

(Again, let me be clear that there isn't a specific issue here, but that's not to say there couldn't be one in the future. GOG staffers and moderators are people, and just like everyone else, they can make mistakes, or they, can be deliberately abusive (or unwilling to admit their mistakes), and sometimes people in power abuse it. Then again, a good mod would, on being contacted, apologize and stop engaging in bad behavior.)
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dtgreene: (In other words, what I'm saying is that, should it get to that point, the mod/staffer in question should not be the one to make the final decision.)
Ah. If it isn't already laid out to your satisfaction in the COC, then I suggest contacting GOG directly for an official policy statement.
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Bookwyrm627: *shrug* I basically rephrased my previous answer, because it still holds.
I know, it's just some like their messages a certain way...know what I mean? :)

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Bookwyrm627: I don't have a bullet list, but I do have guidelines.
I see they went the forum rules route(vague or generalized)....with that knowledge I can somewhat get why you'd withhold some stuff.

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Bookwyrm627: My personal suggestion is to only resurrect an old thread if the resurrection is on topic for the thread, and start a new thread for a new topic or a new thread for an off-topic discussion in an old thread. To be clear, this isn't some kind of official stance or moderation command, just my personal suggestion.
I wasn't asking to necro any threads....I was just asking as the forum is very cluttered with old inactive threads. :)

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Bookwyrm627: As far as archiving old threads, I have nothing to say.
Not to press...but don't know or can't say? If you can't answer that either then could you please maybe pass a memo along to staff to maybe clean up anything older than like 2 years or so that's inactive? It might help with some of the clutter/etc.

Anyways have a good one, and thanks for all the good you've been doing so far. *waves*
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GameRager: could you please maybe pass a memo along to staff to maybe clean up anything older than like 2 years or so that's inactive? It might help with some of the clutter/etc.
For technical issues, I suggest contacting GOG staff directly, either via PM or opening a Support ticket.
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Bookwyrm627: For technical issues, I suggest contacting GOG staff directly, either via PM or opening a Support ticket.
Will do. :)
I think it's important to clarify that the rules don't imply that you the reader is on a watch list to be unjustifiably punished at the first opportunity. It is against the bad actors who are perfectly clear to themselves they are being one without any repercussions, those who knowingly and purposefully abuse the system. It is not a witch hunt or power play by mods now crazy from their newfound power. They are not that immature.
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dtgreene: Your answer, unfortunately, makes me less comfortable with the moderation than I was before getting an answer in the first place.
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Bookwyrm627: As for behind-the-scenes processes: I've signed an NDA, so there are things I'm not going to talk about. If you want to ask questions about GOG policies, then go ahead and ask GOG.
So you're a GOG employee being foisted off as a "community moderator". o.O
I just got smacked for being "vulgar", of all things. That word is as useless and (highly) subjective as "snippiness" and "inapropriate". Not to mention unprecise and has no place in an professional/public fora, they belong in a private corner.

Actually, this does lead to misunderstanding and at the modders own (aggressive) discretion/interpretation. I've personally experienced (from both sides) what the stress/power of being a modder can do, so yes, very few can withstand it.

I would ask what the criteria is/was to be selected and if they get something in return, but I'm afraid it would just be turned into a rhetorical question that just sits in the air in an NDA somewhere :)