Good morning
I have purchased a game but when I try to down load all the files to the game I am taken to a page that stated unable to down load as a required file is missing. Can someone please help me.
The message does not state what file is missing.
Thankyou

Firstly, you're probably going to need to provide more details than that before anybody can help you. How are you downloading the game? Directly? Using Galaxy? What game is this?
Second of all, you're more likely to get responses if you open up a new thread instead of asking in here.
Lastly, so far as I can personally help you, I would contact support if I were you. The staff very rarely, if ever, reads the forum at large.

I'm guessing that it didn't say unable to download, but unable to install. Be sure you download all the. bin files and the. exe.

If that's not it, be sure to follow the advice above.