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Tried to enable two step verification because I bought quite a few games, but the button in account management doesn't do anything when I click it. Tried in GOG Galaxy and on multible browsers, nothing.

Is it just happening to me?
No posts in this topic were marked as the solution yet. If you can help, add your reply
Solved it with some help from the Support Team.

EDIT: Since the forum is widely outdated, I guess I'll just leave this question here without being able to select it as solved or delete any posts.

GOG Team, you could really learn something from Steam's community hubs...
Post edited November 23, 2018 by Rabimi
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Rabimi: Solved it with some help from the Support Team.

EDIT: Since the forum is widely outdated, I guess I'll just leave this question here without being able to select it as solved or delete any posts.

GOG Team, you could really learn something from Steam's community hubs...
could you say what the solution was ? i am having exactly the same problem ... 2 factor auth button just doesnt work
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Rabimi: Solved it with some help from the Support Team.

EDIT: Since the forum is widely outdated, I guess I'll just leave this question here without being able to select it as solved or delete any posts.

GOG Team, you could really learn something from Steam's community hubs...
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_mz_: could you say what the solution was ? i am having exactly the same problem ... 2 factor auth button just doesnt work
A support person enabled it for me. Sent a ticket to them and they responded and enabled it for me right away. I think they might be aware of the issue.
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Rabimi: Solved it with some help from the Support Team.

EDIT: Since the forum is widely outdated, I guess I'll just leave this question here without being able to select it as solved or delete any posts.

GOG Team, you could really learn something from Steam's community hubs...
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_mz_: could you say what the solution was ? i am having exactly the same problem ... 2 factor auth button just doesnt work
Judging from the fact that he also couldn't mark his question answered I'm assuming he's using an unsupported browser and that's his problem. GoG doesn't support a wide range of browsers since the last update, they've dropped support for any older or niche browsers altogether.

That's what I would guess was the problem anyways.
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_mz_: could you say what the solution was ? i am having exactly the same problem ... 2 factor auth button just doesnt work
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firstpastthepost: Judging from the fact that he also couldn't mark his question answered I'm assuming he's using an unsupported browser and that's his problem. GoG doesn't support a wide range of browsers since the last update, they've dropped support for any older or niche browsers altogether.

That's what I would guess was the problem anyways.
i tried current firefox and chrome, so those should be supported i think
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firstpastthepost: Judging from the fact that he also couldn't mark his question answered I'm assuming he's using an unsupported browser and that's his problem. GoG doesn't support a wide range of browsers since the last update, they've dropped support for any older or niche browsers altogether.

That's what I would guess was the problem anyways.
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_mz_: i tried current firefox and chrome, so those should be supported i think
Yeah, the current versions of firefox and chrome should be supported. Maybe there is a problem with the selection on the page itself as he said. I was making an assumption based on his inability to mark the question answered on here, since I know that function still works since the site update.
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_mz_: could you say what the solution was ? i am having exactly the same problem ... 2 factor auth button just doesnt work
avatar
firstpastthepost: Judging from the fact that he also couldn't mark his question answered I'm assuming he's using an unsupported browser and that's his problem. GoG doesn't support a wide range of browsers since the last update, they've dropped support for any older or niche browsers altogether.

That's what I would guess was the problem anyways.
Tried Google Chrome, Microsoft Edge and the GOG Galaxy client. I don't think it is anything on our end.
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_mz_: i tried current firefox and chrome, so those should be supported i think
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firstpastthepost: Yeah, the current versions of firefox and chrome should be supported. Maybe there is a problem with the selection on the page itself as he said. I was making an assumption based on his inability to mark the question answered on here, since I know that function still works since the site update.
It's my first time using this forum and I found it frustrating that you can't mark your own posts as an official "solution"
Post edited November 23, 2018 by Rabimi
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Rabimi: It's my first time using this forum and I found it frustrating that you can't mark your own posts as an official "solution"
Ahhhh... I see. Yeah, the forum is a little janky. There's been persistent complaining and requests for updates but GoG seems dead set on updating everything but the forum.
All browsers but Chrome will be niche very soon. Big goul grim is watching us.