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Whitesnake1988: looool sorry guys I lost my mind ahah. well first i bought torment but gog galaxy didnt recognize the payment viapaypal, then so i was fucked and unable to request a refund or anything because I didnt suceeded to send anything from anywhere...

but i ordered a second time because i really wanted to have a nice evening, and was obsessed to play this game (cause im looking foreward to play numenera). Well then it works the second time then now Im looking to ask for a refund, but its okay I v been able last evening to send the request, finally understood the dxdiag stuff.

But I still think GOG galaxy is all but reliable plateform...
Hope you didn't download that game... Otherwise... good luck.
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Whitesnake1988: looool sorry guys I lost my mind ahah. well first i bought torment but gog galaxy didnt recognize the payment viapaypal, then so i was fucked and unable to request a refund or anything because I didnt suceeded to send anything from anywhere...

but i ordered a second time because i really wanted to have a nice evening, and was obsessed to play this game (cause im looking foreward to play numenera). Well then it works the second time then now Im looking to ask for a refund, but its okay I v been able last evening to send the request, finally understood the dxdiag stuff.

But I still think GOG galaxy is all but reliable plateform...
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paladin181: Hope you didn't download that game... Otherwise... good luck.
ahah, why?
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paladin181: Hope you didn't download that game... Otherwise... good luck.
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Whitesnake1988: ahah, why?
Because the only way you get a refund if you downloaded the game (or installed it on Galaxy) is if the game doesn't work and you meet the minimum requirements.
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Whitesnake1988: ahah, why?
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paladin181: Because the only way you get a refund if you downloaded the game (or installed it on Galaxy) is if the game doesn't work and you meet the minimum requirements.
worst than it, i buy it a first time and dont get the game, thats why i bought a second time the game.
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Whitesnake1988: worst than it, i buy it a first time and dont get the game, thats why i bought a second time the game.
There were some issues lately with paypal as well.

Did you get back a reply ?

Normally for this they come back to you rather quickly.

Aaand if you would tell the whole story (my apologies if you already did somewhere, but here I can't find anything) we might be able to help/assist you ;)

Like was the money being deducted (paypal or ????).
Did you get a confirmation email back with a ticket number?

Aand: Are the french not known for their C'est la vie (sp?) ??? ;)
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paladin181: Because the only way you get a refund if you downloaded the game (or installed it on Galaxy) is if the game doesn't work and you meet the minimum requirements.
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Whitesnake1988: worst than it, i buy it a first time and dont get the game, thats why i bought a second time the game.
Did you check pwypal? Were you actually billed for both copies?
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Whitesnake1988: worst than it, i buy it a first time and dont get the game, thats why i bought a second time the game.
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paladin181: Did you check pwypal? Were you actually billed for both copies?
yes but its a fixed issue, i received an email annoncing an upcomming refund :)