StingingVelvet: Problem is, last I heard the vast majority of GOG customers use Galaxy. People in 2020 prefer the client experience, even if they buy on GOG to nominally enjoy the notion of DRM free gaming. GOG is making a wise business decision to focus on Galaxy, despite the endless grief they get on the forum for it.
I say this as someone who never uses it.
I agree as someone who used it since the first closed pre-beta test... The question is if people actually expect the "client experience", or if they just use the client for convenience and could live without it. I suspect the former - it's no accident Galaxy (while still beta) was released publicly alongside The Witcher 3. For brand new releases which still get updates within weeks or even days it's - let's face it - PITA to keep track of updates manually. A client for auto-updates is far more reasonable when updates are frequent.
And once you have a client for that, it's of course not the end... people expect achievements, cloud saves, social features too. And the problem is MP where it's the game devs who expect having the infrastructure readily laid out before them.