Posted May 15, 2015
high rated
Okay, my bad. After tinkering, playing, experimenting, and trying stuff I've never tried before, I have to admit the changes to My Account aren't deal breakers.
I still don't like that not all of my games are on one page (which is especially irritating when I click on a game on page 4, click on it's store page to read some reviews, and then hit backspace have it return to page ONE again). I still don't like that the GOG downloader will stop working at some point and I liked how it automatically put all of my GOG downloads in one place. And I still don't like the changes regarding chat and finding old PM's and finding old gift codes.
That's actually a lot not to like, but they're all..... I dunno, not hugely important, like say your decision to scrap one world pricing was IMO. I firmly believe in consumers voting with their wallets and my "vote" would be to return the old MY ACCOUNT page the way it was, because, you know the old saying, if it ain't broke, don't fix it, and it wasn't broke. But I also can't in good faith say these things are so large as to make, oh, say fucking STEAM look like a gaming consumers best friend all of sudden. They're not. You've basically kept your word (Galaxy is OPTIONAL, no client is required, and we still can technically just download our installers like we used too (it's just more of a PITA now).
So, I'm going to continue to vote with my wallet by continuing to add to my over 700 games here because IMO you are still the best gaming retailer, P.E.R.I.O.D.
Now, I get that you don't care about one consumer's opinion (especially mine), and that's not why I wrote this post. I wrote this post with the hope that maybe one or two others out there that reacted as negatively as I did at first will read this, take a few days and play around with the new account page, and also consider giving GOG the benefit of the doubt. If I don't change a single mind, then so be it, it was my time wasted.
I do want to end though by saying that for over 6 years I've supported this place, and by support I mean not only by purchasing by spreading the word in every forum I've ever posted at. I could link a post I made just two weeks that would probably make your marketing department proud on another site (Civ Fanatics Forums) which is ironic considering the timing and how unhappy I was a few days ago. But there are concerns creeping in all the time now.
Last year's end of one world pricing was the big one, but it wasn't all. There have been lots of changes here recently, and IMO most of them have been in the WRONG direction, not the right one. Whatever you have planned for future changes, please know this. You got to where you are today not by being another Steam. You got to where you are being an ALTERNATIVE to Steam. If that's no longer the niche you want to carve out for yourself, then you should know that you will lose those of us who came because that was your niche.
Please don't lose your soul. DRM free, fair world pricing, OPTIONAL client, and things like your 30 day money back guarantee are all the things that make you NOT Steam. Don't lose that, but also please don't just feel that any and all changes that don't violate those are somehow "good" and should be accepted by all. These changes to MY ACCOUNT were not good in many folks' opinions (including mine) and they/we have every right to complain about them, including voting with our wallets if some choose that these changes are that important. So please just do a better job of thinking about your soul and what got you to where you are today before making other big changes.
And then carry on. Good luck.
I still don't like that not all of my games are on one page (which is especially irritating when I click on a game on page 4, click on it's store page to read some reviews, and then hit backspace have it return to page ONE again). I still don't like that the GOG downloader will stop working at some point and I liked how it automatically put all of my GOG downloads in one place. And I still don't like the changes regarding chat and finding old PM's and finding old gift codes.
That's actually a lot not to like, but they're all..... I dunno, not hugely important, like say your decision to scrap one world pricing was IMO. I firmly believe in consumers voting with their wallets and my "vote" would be to return the old MY ACCOUNT page the way it was, because, you know the old saying, if it ain't broke, don't fix it, and it wasn't broke. But I also can't in good faith say these things are so large as to make, oh, say fucking STEAM look like a gaming consumers best friend all of sudden. They're not. You've basically kept your word (Galaxy is OPTIONAL, no client is required, and we still can technically just download our installers like we used too (it's just more of a PITA now).
So, I'm going to continue to vote with my wallet by continuing to add to my over 700 games here because IMO you are still the best gaming retailer, P.E.R.I.O.D.
Now, I get that you don't care about one consumer's opinion (especially mine), and that's not why I wrote this post. I wrote this post with the hope that maybe one or two others out there that reacted as negatively as I did at first will read this, take a few days and play around with the new account page, and also consider giving GOG the benefit of the doubt. If I don't change a single mind, then so be it, it was my time wasted.
I do want to end though by saying that for over 6 years I've supported this place, and by support I mean not only by purchasing by spreading the word in every forum I've ever posted at. I could link a post I made just two weeks that would probably make your marketing department proud on another site (Civ Fanatics Forums) which is ironic considering the timing and how unhappy I was a few days ago. But there are concerns creeping in all the time now.
Last year's end of one world pricing was the big one, but it wasn't all. There have been lots of changes here recently, and IMO most of them have been in the WRONG direction, not the right one. Whatever you have planned for future changes, please know this. You got to where you are today not by being another Steam. You got to where you are being an ALTERNATIVE to Steam. If that's no longer the niche you want to carve out for yourself, then you should know that you will lose those of us who came because that was your niche.
Please don't lose your soul. DRM free, fair world pricing, OPTIONAL client, and things like your 30 day money back guarantee are all the things that make you NOT Steam. Don't lose that, but also please don't just feel that any and all changes that don't violate those are somehow "good" and should be accepted by all. These changes to MY ACCOUNT were not good in many folks' opinions (including mine) and they/we have every right to complain about them, including voting with our wallets if some choose that these changes are that important. So please just do a better job of thinking about your soul and what got you to where you are today before making other big changes.
And then carry on. Good luck.