So last April I made this account to get Saints Row 2 for free, and then I ended up buying TES IV: Oblivion as well. My last computer BSOD'd on me and I finally got the replacement and redownloaded GOG Galaxy but now when I go to reinstall Saints Row 2 it won't let me do it without paying for it even though I already own the game, it is in my library. Same issue on client and browser. I didn't have this issue prior to GOG being a wannabe steam, so I'd like to be able to play the game I own if that's alright. What's the solution other than pay for a game I already own?

Hello, happy new year 2019!

You should submit a ticket to support, community can't help you with this problem.

Yes, Happy New Year!

Just a tip:

Unlike with STEAM, many of GOGs games can run fine without reinstalling them. Just copy over the folder with the game to a new Windows or computer install. Though, this might require you to either take the HDD out and connect it to a another computer, or boot up a live DVD/USB... but that's the beauty of being DRM-free!

On the website, hover over your username and click "Games" in the dropdown that shows up. Click the game you want to download and download its files.

If you don't see them, click on the "DOWNLOAD OFFLINE BACKUP GAME INSTALLERS" headline to reveal the files, and then click on each individually to download them.

If your game(s) don't appear here: https://www.gog.com/account
You'll have to submit an official support ticket and ask for help from GOG itself.

Try checking for signs of your game(s) here also: https://www.gog.com/account/settings/orders

Um, no. DRM-free doesn't mean portable.

Portable software doesn't need any external dependencies and can be copied that way. DRM-free just means that it does not have any form of copy protection that restricts your use of the software.

DRM-free software often needs to be installed because it requires external dependencies (Microsoft Visual C Runtime Libraries, DirectX, etc.), specific files in specific directories (config and save game in user directory) or even registry entries that are installed or created on install.

There have been instances where people thought they were missing games, but it turned out that they had multiple accounts and their games were on the other account. They simply forgot they had another account and thought the games disappeared. Make sure that isn't the case with you. If it is, then problem solved!

Of course, DRM-free doesn't free doesn't mean portable, and yes - many of GOGs games DO have a certain portability.

A program that is portable or not, in strictes sense, do need winlibs anyway so that isn't the only real def of being portable. I've doing this dance since the 80's and since these many of these games can be run WITHOUT being re-installed AND doesn't depend on 3. party sw like Steam games does, I count that as being a sort of portable.

If you look at portableaps.com many of these do require winlibs in one way or the other (the need for MS Visual, DX, Runtime etc doesn't count, practically every windows software need those in one way or the other)

Also, being portable doesn't necessary exclude the fact that it saves in another folder, but then again, we're basically having a discussion of semantics here ;)