JDVMSR: I have had an acct for several years and always have issues with downloading, and FORGET customer support on weekends, For two days or more, the server has been OUT OF ORDER and apparently they do not have anyone that can or WILL fix it. I have had to RELOAD several games that had bugs or glitches, and NOE they will not load or FINISH installing. WASTE OF MONEY as you can get most of these OLD games on ebay orAmazon for about the same money and NO HASSLE. I regret EVER paying for this communist service.
Well just to give a counter view point, I've been here just a long and I rarley have download issues. I don't know why you are having issues but GOG is generally a good service.
Your issues are probally localized to the server nearest to you that you are connecting too, this means just because you are having issues doesn't mean other people are encountering the same issue. That's how CDN's work.
I do hope someone eventually helps you though... if using Galaxy be sure to fill out a mantis report with logs if you have not done so.
== BUG REPORTING ==
Please use:
http://mantis.gog.com and include
1. steps to reproduce the bug (if possible)
2. screenshot or movie showing the bug (if possible)
3. Galaxy Client logs (see below)
Where can I find Galaxy logs on my computer?
On Windows 7 or later: C:\ProgramData\GOG.com\Galaxy\Logs
On Mac OS X: /Users/Shared/GOG.com/Galaxy/Logs