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General discussionCannot change the currency(9 posts)solved(9 posts)solved
(9 posts)solved
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Posted November 05, 2016
So I have relocated from Germany to USA, but I am not able to change the currency on my GOG page.

The drop down options on my personal settings and the store webpage at the bottom are locked.

Any ideas about how to do that?

Thanks.
This question / problem has been solved by Goodaltgamerimage
Posted November 05, 2016
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playguru: So I have relocated from Germany to USA, but I am not able to change the currency on my GOG page.

The drop down options on my personal settings and the store webpage at the bottom are locked.

Any ideas about how to do that?

Thanks.
Are you doing it on the same computer?
If so I suspect cookies. If different computer, GOG.
Still same address I assume?

EDIT: A user from the US was stuck with RUB, but when he DID purchase something it went back to USD
Post edited November 05, 2016 by Goodaltgamer
Posted November 05, 2016
Tried so far:

Logged out of browsers and GOG client. Cleared browser history. I can see prices in $ once I am on the webpage. But once I log in all are in Euros.

Options to change it at 2 places (webpage at bottom and personal settings) are disabled.

Thanks.
Posted November 05, 2016
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playguru: Tried so far:

Logged out of browsers and GOG client. Cleared browser history. I can see prices in $ once I am on the webpage. But once I log in all are in Euros.

Options to change it at 2 places (webpage at bottom and personal settings) are disabled.

Thanks.
U might want to clear ur cookies as well. Or u can just try puchase a cheap game & see if it reverts back to USD as mentioned happened to another user. If all fails u can always write in to Support for help. ;)
Post edited November 05, 2016 by tomyam80
Posted November 05, 2016
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playguru: Tried so far:

Logged out of browsers and GOG client. Cleared browser history. I can see prices in $ once I am on the webpage. But once I log in all are in Euros.

Options to change it at 2 places (webpage at bottom and personal settings) are disabled.

Thanks.
I had this looong time ago (IIRC shortly after coming to GOG), it disappeared on its own. but don't nail me to it ;)
History does not clear cookies.
Are you using FF? You could start in save mode and try login in then.
EDIT: Or try with another browser, Galaxy?
Post edited November 05, 2016 by Goodaltgamer
Posted November 06, 2016
Solved!! Okay so I tried buying something and just went ahead with the options. My card is American.

Everything changed automatically.

Thanks everyone.
Post edited November 06, 2016 by playguru
Posted November 06, 2016
You're welcome.

You need to mark my post as the solution so the thread is solved.
Posted November 06, 2016
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playguru:
Don't forget to mark a post as the solution. Presumably somebody who ACTUALLY helped you (i.e. not Kleetus).
Posted November 07, 2016
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playguru: Tried so far:

Logged out of browsers and GOG client. Cleared browser history. I can see prices in $ once I am on the webpage. But once I log in all are in Euros.

Options to change it at 2 places (webpage at bottom and personal settings) are disabled.

Thanks.
avatar
tomyam80: U might want to clear ur cookies as well. Or u can just try puchase a cheap game & see if it reverts back to USD as mentioned happened to another user. If all fails u can always write in to Support for help. ;)
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General discussionCannot change the currency(9 posts)solved(9 posts)solved
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