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General discussionCan I somehow use the old form for troubleshooting?(3 posts)solved(3 posts)solved
(3 posts)solved
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Posted June 02, 2022
I wanted to report the situation with lack of update for Gladius: Relics of War on GOG (there is still 1.09.3 version of the game, which in practice doesn't allow to use content from new DLC, which has 1.10 version).


Bot is driving me crazy, but what is more, it seems like I can't anymore use the "old" form filled in case of issues, even after going to the point where bot "admits" it can't help me (duh), I still can't fill the form - it only asks me for screenshot and what I would like to do and that's it. I couldn't even describe the issue, it created ticket.

Is there any workaround on it?
This question / problem has been solved by InkPantherimage
Posted June 02, 2022
avatar
MartiusR:
whispers I've got what you need, but try to keep it quiet

I use a browser extension called Stylus, it allows to modify CSS for selected websites.

You have to create a new style for: URLs starting with https://support.gog.com/hc/en-us/requests/new
With this bit of code:
div[data-default-form] {
display: block !important;
}

div[data-chat-wrap] {
display: none;
}
It hides the part of the website that displays bot chat, and unhides the part with the form (yes, it's there, it's just not displayed).

looks around nervously
I didn't tell you any of that! And no guarantees!
disappears in shadows
Post edited June 02, 2022 by InkPanther
Posted June 02, 2022
This is pure gold, thanks!

I've also found out that bot chat is only in english version of support, when I switched the interface to Polish version, it also allowed me to use the standard form.

Magnificent, thanks.
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This is my favourite topic
Community
General discussionCan I somehow use the old form for troubleshooting?(3 posts)solved(3 posts)solved
(3 posts)solved