Posted February 21, 2015
All of a sudden, my browser won't work anymore. IE11, was not having any crashes, nothing, worked flawlessly and now it won't work AT ALL.
How it "happened':
I was browsing my home page (Comcast.net) and switched my TV from the computer to TV and got into a movie and forgot that I had left my browser open. When I went back to the computer, about 200 pop up boxes had accrued on the taskbar saying "Internet explorer has stopped working"
Don't know if leaving the browser open had anything to do with it, but thought I'd add that.
What I've Done:
First, closed the browser and reopened it. No good.
Restarted computer and tried again. No good.
Cleared my cache. No good
Did a system restore to a few days ago. No good.
Did a system restore to Feb 12, last IE update that had been applied. No good.
Wiped out all history, cookies, everything. No good.
Did a "reset" of internet explorer. (Advanced Tab on Internet Options under Control Panel) No good.
Did a scan with my AV program. Nothing but tracking cookies showed up. Still no good.
Used Norton Power Eraser. Listed gog game Dins curse as bad, removed. Still no good. (Probably a false positive)
I feel like it's probably a virus, but of course can't be sure. And I can't go on the internet to download another browser or try reinstalling Internet Explorer or try another malware scan..
Is there anything I can do that doesn't require something external??? I can't find my original disks or my damned flash drive. At least if I had my flash drive I could download IE (or some other browser) on it and then install it from the flash drive.
That's the only symptom I'm seeing. IE won't work. AT ALL. No other symptoms obvious. AT ALL. Everything else I've tried to run works. I'm not seeing crashes or fail to desktop.
I just can't use IE and access the web (I'm on my old laptop right now).
Because I feel like it's a virus, I've physically disconnected it from the internet for now.
Any ideas on what I can do??? Or is my only option to buy a new flash drive and try a new browser/malware scan/reinstall of IE or find my original disks and just wipe the cd drive clean and reinstall everything?
ADDED: Oh, I thought I recall a program that you can run (was it chkdsk???) that would check your disk for errors and automatically repair them (seem to recall being able to do this at startup after a blue screen before) but when I go to command prompt and try to run chkdsk it says I don't have the authority to run it from there. Does anyone know what I'm talking about and if so how I can force it to run on next startup???
How it "happened':
I was browsing my home page (Comcast.net) and switched my TV from the computer to TV and got into a movie and forgot that I had left my browser open. When I went back to the computer, about 200 pop up boxes had accrued on the taskbar saying "Internet explorer has stopped working"
Don't know if leaving the browser open had anything to do with it, but thought I'd add that.
What I've Done:
First, closed the browser and reopened it. No good.
Restarted computer and tried again. No good.
Cleared my cache. No good
Did a system restore to a few days ago. No good.
Did a system restore to Feb 12, last IE update that had been applied. No good.
Wiped out all history, cookies, everything. No good.
Did a "reset" of internet explorer. (Advanced Tab on Internet Options under Control Panel) No good.
Did a scan with my AV program. Nothing but tracking cookies showed up. Still no good.
Used Norton Power Eraser. Listed gog game Dins curse as bad, removed. Still no good. (Probably a false positive)
I feel like it's probably a virus, but of course can't be sure. And I can't go on the internet to download another browser or try reinstalling Internet Explorer or try another malware scan..
Is there anything I can do that doesn't require something external??? I can't find my original disks or my damned flash drive. At least if I had my flash drive I could download IE (or some other browser) on it and then install it from the flash drive.
That's the only symptom I'm seeing. IE won't work. AT ALL. No other symptoms obvious. AT ALL. Everything else I've tried to run works. I'm not seeing crashes or fail to desktop.
I just can't use IE and access the web (I'm on my old laptop right now).
Because I feel like it's a virus, I've physically disconnected it from the internet for now.
Any ideas on what I can do??? Or is my only option to buy a new flash drive and try a new browser/malware scan/reinstall of IE or find my original disks and just wipe the cd drive clean and reinstall everything?
ADDED: Oh, I thought I recall a program that you can run (was it chkdsk???) that would check your disk for errors and automatically repair them (seem to recall being able to do this at startup after a blue screen before) but when I go to command prompt and try to run chkdsk it says I don't have the authority to run it from there. Does anyone know what I'm talking about and if so how I can force it to run on next startup???
Post edited February 21, 2015 by OldFatGuy
This question / problem has been solved by gizmo2011
