Posted June 17, 2015

So far there is only a small number of hijackings compared to the number of Galaxy users, all hijacked accounts seem to have in common that they are new or not active in the community, and that they own TW3. That all points to an external factor like a security breach at another site, a gaming community or key reseller. Someone got their hands on user credentials (mail and password) and they tried them on other similar sites like Steam, GOG, etc. For a small percentage they got lucky and could use the same combination on GOG at least.
That theory is the best fit for what little we know about this issue.
The fact that it seems to be only new or inactive accounts makes it more likely that they bought their keys at another store or are more active in another community. It also makes it more likely that some of them got lazy and reused email and password to redeem TW3 because "eh, I'll just redeem TW3 real quick". But it also explains the small total of hijacked accounts because it's a comparably small number of off-site buyers/community members, of which only an even smaller number would have fallen in the lazyness trap and used the same login for "Site X" and GOG. It also explains why there has been no bruteforcing of accounts according to the blues: someone got email and password at the same time.
But it really can't be from GOG or Galaxy because the numbers don't add up. Literally. Galaxy + TW3 alone has about 700,000 users, Galaxy itself easily 1,000,000+ users and GOG is just off the charts compared to those two. Any security breach on that side and fat would really have it the shin by now. Like thousands of compromised accounts across all user types...newbies, community regulars, blues...
But we haven't seen any of that, so at this point a security breach somewhere else is by far the most likely explanation
Post edited June 17, 2015 by Randalator