I purchased Frostpunk Season pass few months ago. I also have the same situation as Tiago_aleixo that for Season Pass it shows Locked but for The Rifts it shows Unlocked. The Last Autumn is out today. I went into the game and Season Pass is still locked, Last Autumn is also still Locked. The worst is that there is a link "Go to Store". When I click that link it shows "Already owned" and I can only buy it as gift. So basically I paid for Season Pass, but in game I don't have it. Any ideas what is wrong?
Are you using Galaxy 1.2 or 2.0? Anyway, after today's update (v1.5.0) you have to enable the DLC inside Galaxy. The Season Pass is locked for me as well, but the two available DLCs are unlocked. Like i wrote before, we'll get the content of the Season Pass as separate DLCs.
I have the same issue(locked for both the Season pass and The Last Autumn while the link in the store says the Season Pass is already owned) I am using the Galaxy Client 2.0. There is no setting in configure for that specific DLC As you can see from my attached screen shots, but rather a single (disabled but checked) Frostpunk DLC 1.
What is this "enable" feature you are talking about?
UPDATE: I completely uninstalled and re-installed Frostpunk and it unlocked The Last Autumn content for me. A repair DID NOT work, but a full reinstall fixed it for me. Hopefully that works for others with the same issue.