Just had a look at the startup process of my own Redguard installation (GOG, DOSBox). When I start a new game, a lot of stuff gets loaded, at some point (as you say) it says "loading sound" in the right bottom corner of the screen. On my PC it stays there for quite some time (but definitely less than a minute), and then moves on. Changing the configuration to "no sound" and "no music" doesn't change anything in that respect.
Are we talking about the same thing (except that my installation "survives" the "loading sound" process)?
You also say that it has worked initially, but after the game crashed when you tried to save, the problem is there, not even reinstalling the game helps.
Are you talking about loading a save game or starting a new game? And did you remove Redguard from your disk completely when you uninstalled it (by answering "no" to the question "do you want to keep your saves?")?
Finally, I assume you are using a Windows PC (which version?) which is powerful enough to run Redguard. Otherwise please provide details about your PC spec.
And you haven't changed the default GOG configuration of Reguard and DOSBox (with the exception of disabling sound using "Launch Redguard Configuration".
Unless you tried the following steps already, I suggest this approach:
- Wait at least a minute for "loading sound" to be completed.
- Try starting a new game and see if that changes anything.
- Uninstall Redguard completely (after backing up your saves manually), reinstall it and start a new game. Does this hang, too?
If all this doesn't get you beyond the "loading sound" message, I'm afraid I can't help you (at least not without a lot more information about your PC).
There are three sites which contain some information about configuring Redguard (including sound), which you may consult (but be careful - to follow the advice there requires some PC skills) :
https://pcgamingwiki.com/wiki/The_Elder_Scrolls_Adventures:_Redguard http://en.uesp.net/wiki/Redguard:Installation_Guide http://en.uesp.net/wiki/General:Playing_DOS_Installments_under_DOSBox